Lynnette H.
Had a problem using a gift card for payment
What went wrong is that I received an Amex gift card and I went to FragranceX which is usually my go to for my perfumes and I ordered about 4 bottles and was expecting them only to find out that they do not accept Amex gift cards although it is generally accepted anywhere else. I called after receiving an email stating that the order did not go through and to provide another form of payment. Instead I called customer service and the rep insisted I just use another form of payment. I declined and told him to the cancel the order and I ordered the exact same perfumes from Amazon.com. Very disappointing experience but because of this I realized that Amazon's prices matched FragranceX so I don't know I may start using them instead.