FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,313 reviews with 4 stars · Clear filters
Tim K.
Quick, friendly service. Exactly what I ordered.
Response from FragranceXApr 6, 2026
Hi Tim! Thank you for your feedback! We are glad to hear you experienced quick, friendly service with FragranceX.com 🚚 We truly appreciate your support and are happy your order arrived exactly as expected. We look forward to serving you again!
Elias G.
Good prices. Excellent packaging, but poor delivery follow-up. Customer service is either very good or has a non-Chellan attitude. The free shipping took approximately 13-days by DHL/ USPS,(1-week late) once received by USPS it was delivered the next day.
Response from FragranceXApr 6, 2026
Hi Elias! Thank you for your detailed feedback, and we’re sorry to hear about your delivery experience. We’re glad you appreciated the pricing and packaging, but we understand how frustrating the delay and inconsistent follow up can be 🚚 While shipping times can vary once transferred between carriers, your comments about service consistency are truly valuable and will be shared with our team at FragranceX.com. We appreciate your honesty and hope to provide you with a smoother experience on your next order!
Nicholus W.
I have brought some many colognes and they were awesome 👏🏽
Response from FragranceXMar 9, 2026
Hi Nicholus! We are so happy to hear that you have purchased many colognes and enjoyed them! It’s great to know that your experiences have been awesome and that you have been happy with the fragrances you received. We truly appreciate your continued support and are glad you keep finding great scents to enjoy ⭐ Thank you for shopping with FragranceX.com!
Karen H.
Great communication. Product as described. However, sadly found out Victoria’s Secret brought back the rapture perfume for a limited time and it was cheaper there than with FragranceX.
Response from FragranceXMar 9, 2026
Hi Karen! We truly appreciate you sharing your experience with us! We’re glad to hear that the communication was great and that the product arrived exactly as described. We also understand how timing with limited releases can affect pricing, but we are grateful you chose to shop with us and share your feedback ⭐ Thank you for shopping with FragranceX.com!
Allana B.
I remember when I first started ordering from here I would get my purchases in like 2-3 days tops the last couple of times it’s taken like a week or more to get them. Other than that that, I love it!
Response from FragranceXMar 3, 2026
Hi Allana! Thank you for your wonderful feedback! We are so glad to hear that you love shopping with FragranceX.com. We apologize for the recent delays, as shipping times can sometimes vary, but we truly appreciate your continued support and loyalty 💫 We look forward to serving you again soon!
JUNE P M.
I have been wearing White Shoulders since I was 13 - and I am now 82. It has a very beautfiul and distinct fragrance - unfortunately - whoever produces it now - now Evyan - has changed the fragrance. The bottle I bought from you looks like the original - and the fragrace is close to the original - but just isn't as beautiful as the original. I think I will never be able to wear my signature fragrance again.
Response from FragranceXFeb 9, 2026
Hi June! Thank you so much for sharing such a meaningful and personal experience with us! We truly understand how special it is to have a signature fragrance that has been part of your life for so many years. While we are glad the bottle and scent were close to what you remember, we are sorry to hear it did not fully match the original version you loved. Changes made by manufacturers over time can be disappointing, especially with a fragrance tied to so many memories. At FragranceX.com, we appreciate you trusting us with something so important, and your heartfelt feedback 🌸 means a great deal to us. Thank you again for taking the time to share your story with us!
Julian andres Mendez O.
Good choice
Response from FragranceXFeb 9, 2026
Hi Julian Andres! Thank you for sharing your feedback! We are glad to hear you felt it was a good choice. Helping customers feel confident about their selections is always important to us at FragranceX.com ⭐. Thank you again for your support!
Eugene B.
Your delivery date changes from time to time. Other than that I'm satisfied.
Response from FragranceXFeb 9, 2026
Hi Eugene! Thank you for sharing your feedback with us! We appreciate you pointing out the delivery date changes and are glad to hear you are otherwise satisfied. At FragranceX.com, we continue working with our carriers to improve delivery accuracy while ensuring orders arrive safely 📦. Thank you again for your understanding and support!
