migele F.
I ordered mancera aoud vanilla toke 6…
I ordered mancera aoud vanilla toke 6 weeks to arrive. I don't mind to wait but was no communication at all I with frozen message saying your order has been shipped and that was it. I had to chase it through pay pal to get my perfume or the refund. Finally they sent the perfume after 6 weeks . Melbourne Australian
Response from FragranceXDec 3, 2025
Hello Migele! Thank you for sharing your feedback. I am truly sorry to hear about the long wait and the lack of communication regarding your order 😔. That is not the experience we want for our customers. Waiting six weeks without updates is understandably frustrating, and having to follow up through Pay Pal should never have been necessary. I am glad your perfume finally arrived, but I completely understand your disappointment with the process. We are working to improve our international tracking and communication so situations like this do not happen again. Your feedback helps us do better. If you ever need anything else, we are here to help!



