FragranceXReviews of fragrancex.com

Response from FragranceXOct 13, 2026

Hi Patricia! Thank you for bringing this to our attention. We’re truly sorry to hear that both bottles of Obsession did not have the scent you expected, especially after enjoying this fragrance for decades. We understand how disappointing this must be. Please contact our customer service team so we can review the issue and help determine the best way to assist you. We sincerely apologize for the frustration.

Response from FragranceXOct 13, 2026

Hi Stephen! Thank you for your feedback. We’re very sorry that your order has not arrived yet. We understand your frustration and apologize for the delay. Please contact our customer service team so we can review your tracking information and help you with the next steps. We appreciate your patience and apologize for the inconvenience.

Response from FragranceXOct 13, 2026

Hi ! Thank you for sharing your experience. We sincerely apologize for the shipping delays and the lack of timely communication and follow up. We understand how frustrating it must have been to wait so long for your order and feel that your concerns were not properly addressed. Your feedback is important, and we’re sorry we fell short of your expectations. We apologize for the disappointing experience.

Response from FragranceXOct 13, 2026

Hi ! Thank you for your feedback. We’re sorry that your order took two weeks to arrive. We understand that domestic deliveries should be convenient and timely, and we apologize for the frustration caused by this delay. We appreciate you bringing this to our attention.

Response from FragranceXOct 13, 2026

Hi Johnson! Thank you for your feedback. We’re sorry that you have not received your order yet. We understand how frustrating this is and would appreciate the opportunity to help. Please contact our customer service team so we can review the shipment status and assist you further. We apologize for the inconvenience.

Response from FragranceXOct 13, 2026

Hi Antonio! Thank you for sharing your experience. We sincerely apologize for the late delivery and for the frustration you experienced while seeking assistance. We understand how disappointing it is to pay for an order and not receive it when expected. Your feedback regarding our customer service and resolution process is important to us. We’re sorry we did not provide the experience you deserved.

Response from FragranceXOct 13, 2026

Hi Jorge! Thank you for sharing your feedback. We sincerely apologize that your order has not arrived in time for such an important occasion. We understand how disappointing it is when a birthday gift is delayed, and we’re sorry for the frustration caused by the shipping experience and communication. We appreciate your feedback and apologize for letting you down.

Response from FragranceXOct 13, 2026

Hi Amandalee! Thank you for bringing this to our attention. We’re sorry to hear that you received a different size than the one you ordered and that you experienced concerns with the item pricing. We understand how frustrating this must be. Please contact our customer service team so we can review your order details and assist you further. We apologize for the inconvenience.