FragranceXReviews of fragrancex.com

Response from FragranceXNov 14, 2019

Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions please contact us. We are happy to help!

Response from FragranceXNov 14, 2019

Hello , Thank you for your recent purchase with FragranceX. We do try to have the best possible pricing available for our customers. I do see on your order that you did receive free shipping as well as 15% off your order. As of now, we do not have any other coupons to offer our customers. We appreciate your feedback and hope you chose to order with us again very soon! Take care and have a great rest of your day!

Response from FragranceXNov 14, 2019

Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions please contact us. We are happy to help!

Response from FragranceXSep 30, 2019

Hey Peggy, Thank you for your order and review. We are truly sorry you are unhappy with your product. We have a 30-day money-back guarantee that you can take advantage of. We are more than happy to issue a full refund for items that are returned. However, for the inconvenience, I have gone ahead and refunded one of the bottles for you without having to return it. In the future, If you have any questions please contact us. We are happy to help!

Response from FragranceXSep 30, 2019

Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions please contact us. We are happy to help!