FragranceXReviews of fragrancex.com

J ai eu deux flacons en cadeaux. En eau de parfum 100ml. J ai des doutes sur l authenticité! Pourquoi c est une etiquette sur le samara? Puis le vaporisateur et tombé rapidement.....en eau de toilette la parfum de tiens pas.

I ordered one of my regular perfume scents that I have been using for 5 plus years. I normally order from another site that saw it was cheaper on FragranceX.com. When I received and opened my purchase, the perfume was not the same color as in my original bottle, and also it did not smell the same. It smelled like some cheap imitation scent and not the real thing, so I ended up returning it for a full refund, which I am still waiting on.

Asked me to review before and said that you will receive gift cards. After spending over 20 minutes and providing some personal information guess what I got? Magazines which required payment for shipping.

Joy by Jean Patou Paris. I noticed the color of the perfume I received is a very light yellow. I have had the same perfume and the color is a deep yellow and lasts a long time compared to what was sent to me! Help??

Do not look for any customer service at fragrancex. They refuse to answer. so far products have been good. shipping takes a long time down the east coast. I mean it's not across the U.S. yet it takes over five days to arrive. they do not send order confirmation email so you will have to log back in every day to check status of orders. fragrancex should be doing so much better than this. has been going downhill over past few years. I hope they catch it and correct their wrongs.

I just received a refund from this company. I’ve never ordered from them before and was convince by a friend , who referred me, that they had every fragrance available. I’m not disputing my refund but am somewhat disappointed that there was no explanation , just a refund for the amount. If they were out they even could’ve recommended something or give me an apology . I truly anticipated the way de parfumerie. It was a gift for a dear friend.

Was too small for the price I paid

Needlessly delayed shipment, causing it to arrive after Mother's Day, even though it was ordered in plenty of time to arrive before Mother's Day.