FragranceXReviews of fragrancex.com

Response from FragranceXOct 20, 2026

Hi Margaret! We’re sorry that your order still hasn’t arrived. We understand how frustrating it is to wait for a purchase without knowing when it will reach you, and we’d like the opportunity to help. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can check the tracking information and investigate the delay. We sincerely apologize for the inconvenience and hope to help resolve this as quickly as possible.

Response from FragranceXOct 20, 2026

Hi Fran! We’re truly sorry that your order took two weeks to arrive and that the fragrance seemed to have very little scent. We understand why this experience would leave you frustrated and questioning your purchase. Your concerns about product quality are important to us, and we take them seriously. We stand behind the authenticity of the fragrances we sell and would appreciate the opportunity to review your specific experience. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can look into your concerns and help with the next steps. We sincerely apologize for the disappointment.

Response from FragranceXOct 16, 2026

Hi Sarah! We’re truly sorry your experience fell short of expectations, especially regarding the delivery time, communication, and pricing concerns. We understand how frustrating it must have been to wait for your order without receiving the clarity you needed. We’d appreciate the opportunity to review your concerns and provide clarification. Please contact our customer service team so we can assist you further.

Response from FragranceXOct 16, 2026

Hola Leonardo! Lamentamos que el tiempo de espera haya sido tan largo. Entendemos que recibir un pedido a tiempo es importante y sentimos que la entrega no haya cumplido tus expectativas. Agradecemos tu paciencia y esperamos ofrecerte una experiencia más satisfactoria en el futuro.

Response from FragranceXOct 16, 2026

Hi Bonnie! We’re sorry your order took 15 days to arrive. We understand how frustrating it can be to wait that long for a package, regardless of where the delay occurs. We appreciate you sharing your experience and hope your future orders arrive much sooner.

Response from FragranceXOct 15, 2026

Hi Scott! We’re sorry your order took so long to arrive, especially when you were expecting it much sooner. We understand how frustrating it is to wait from September 29 until October 14, and we apologize for the inconvenience. 📦 Your feedback about the delay is important to us, and we appreciate you bringing this experience to our attention.

Response from FragranceXOct 15, 2026

Hi Patty! We’re sorry that you haven’t received your order yet, especially since you’re already making payments for it. We understand your concern and would like to help clarify the shipment status. 📦 Please contact us by email, phone, live chat, or WhatsApp so our team can review the order and assist you further.

Response from FragranceXOct 15, 2026

Hi Samuel! We’re sorry your order has taken more than two weeks to arrive. We understand how disappointing this delay is and regret that your experience has affected your confidence in shopping with us. 📦 Please contact us by email, phone, live chat, or WhatsApp if you would like our team to review your shipment details.