FragranceXReviews of fragrancex.com

FragranceX don't respect the buyers, it's almost 10 months since I made order 8318327(28/10/2011) and 7 months since I made orders 8782613 and 8782607(both on 09/01/2012). The products never arrives and the store is refusing to do the refund on my orders.

DO NOT USE FragranceX.com. Stay away. Really. This was a horrible experience. I never received my order. They still charged me. FragranceX.com lied to American Express that I did receive the order. The representatives of FragranceX.com were liars and cheaters. The customer service ladies I talked with embodied all the negative stereotypes of jaded, angry and abused New Yalk slave-driven workers. They felt so secure hiding behind a phone with a 15 minute wait period. During one call, JourneyManagment answered one of my calls...whoever that is. Avoid FragranceX.com like the Plague.

Terrible company. They constantly lied to me. If you're in Canada, don't waste your time, you don't actually save on border taxes (duties). They ship from their NY warehouse and you will have to pay a ton of more money to UPS. Stay away, stay very far away.

We bought perfume using a dicount special offer code which unwittingly signed is up for a service that has been billing our credit card 12 dollars a month (reservation rewards). complete rip off...do not use this company

To everyone wanting to buy items from this website dont as the products have no scent and when wanting to return from englang there is a high charge of postage as you can not return the item without a certificate of you have to pay loads of money to ship it plus when you call the support team for advise and help they are rude, they hang up on you and they are not helpful at all I WILL NEVER USE THIS STUPID WEBSITE COMPANY AGAIN AND I WOULD NEVER RECOMMEND ANYONE TO USE THIS AS IT IS A CON AND A TOTAL WASTE OF MONEY AS THEY WILL NOT GIVE YOUR MONEY BACK.

I bought four perfumes in three separate orders, after five months have not received. This site is giving a default here in Brazil because hundreds of people were deceived. I spent $ 150. They do not respond to emails. He wanted to know a way to terminate this site. If this site were Brazilian was already closed. This site is fooling everyone.

these people do not deliver anything that is bought in their store, I'm even doubting the positive that they are receiving, has more than 3 months I bought bastards

I read the reviews before buying from this company. With the majority of the reviews being positive, I gave them a chance. Not only did they charge me for a product that was never delivered, they treated me like less of a human being over the phone. I was hung up on and given extreme attitude every time. They blame everything on their shippers. You are unable to track your order because obviously it doesn't exist. Any decent company would take responsibility for their own mistakes. It is their fault for using such a terrible shipping service and for being such scum to their customers. I am going to the bank at the end of the week to report them if my package does not arrive.