customer
bad support team
bad support team, order 24133553
Response from FragranceXMar 22, 2018
Hello, I hope you are well. We are sorry for the inconvenience. Can you kindly provide me your order number? I would love to help you.

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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customer
bad support team, order 24133553
Response from FragranceXMar 22, 2018
Hello, I hope you are well. We are sorry for the inconvenience. Can you kindly provide me your order number? I would love to help you.
D. M.
Fragrance X is great but a fragrance I’ve been inquiring about for a year or so now I still haven’t gotten any feedback if it’ll be avaialable again or not, it’s BOD Freshest Cleanest Can you look into that for me and get back to me if possible thanks
customer
My ordered was canceled for no reason
Leo G.
Esta compania , tengan bastante cuidado , hace los envios con el correo y luego sin prueba algunas te dicen que dejaron tus compras enfrente de la puerta de tu casa y en la cual nunca dejan nada y luego que le haces los reclamos solo te dicen que vaya a las oficinas del correo, el cual como todos sabran es un caos y nunca te dicen nada ya que ni el correo nunca tiene nada ni da papeles de entrega, esta compania fragancex tengo un mes pidiendole mi mercancia la cual le pague por paypal y nunca la he recivido ni nunca me han enviado mi dinero, ahora me dicen que vaya al correo o que hable con paypal, tengan muchos cuidado son unos ladrones que estan a la espera de que alguien le compre para hacer eso mismo tipos de transaciones para robarle el dinero a unos cuantos como me lo ha robado a mi, tenga muchos cuidado comprandole le aconsejo que vayan a otras companias para sus compras que son muchisima mas seria que ellos y saben que su dinero puede estar mas seguro mucho cuidado con estos ladrones.
Ed B.
This experience with your company was a disaster. The merchandise was not in stock, but I was not informed of this, My order took a week to process and deliver. When it came, only half of what I wanted was available. You had no problem charging my credit card, but you did remove the cost of the missing product. Your service delivery failed because you chose NOT to keep the customer in the loop. YOU HAVE LOST A LONG TIME CUSTOMER....GOOD BYE.....
Jeremy
I understand things are out of stock. But don't send an email sayin order complete. Then in wait for 1 month and contact you cancel my order and i lose my shipping price. Nothing was shipped .... thanks.
customer
Never got my shipment
Response from FragranceXMar 19, 2018
Hello, I hope you are well. We are sorry for the inconvenience. Can you kindly provide me your order number? I would love to help you.
customer
I recieved used product.(Guerlain Aqua Allegoria) I can’t trust this company. I will never buy anything here again.
Response from FragranceXMar 20, 2018
Hello, I hope you are well. We are sorry for the inconvenience. Can you kindly provide me your order number? I would love to help you.