Nicole
Fantastic company
Fantastic company! Ordering from their site is very straightforward, and shipping was fast. I purchased three scents but didn't care for any of them, so I checked their return policy which was easy to find, and my return went great. They sent me an email when they received the return stating it would process as soon as they could, and that night I was issued a refund. To put this into perspective, I placed my order on 7/22, and on 7/29, I got the notice that the return was complete. I was so impressed with this company's efficiency and evident care for their customers and reputation that I placed another order. I have no doubts I will be using fragrance x for all of my future fragrance purchases. Discounted prices are a bonus. With customer service like that, I’d pay more.
Response from FragranceXAug 1, 2022
Thank you for taking the time to write a review. We appreciate the feedback. Although we are sorry that the order was returned., We are happy that you were pleased with our customer service. We look forward to serving you again soon.