FragranceXReviews of fragrancex.com

Response from FragranceXOct 14, 2026

Hi Jeorgina! We’re sorry your delivery is taking longer than expected. We understand how frustrating delays can be and appreciate your patience. ✨

Response from FragranceXOct 14, 2026

Hi William! We’re sorry your order took longer than expected to arrive. We understand how disappointing delivery delays can be and appreciate you sharing your experience with us.

Response from FragranceXOct 14, 2026

Hi James! We’re sorry your order hasn’t arrived yet. We understand how frustrating it is to wait this long, and we apologize for the inconvenience. Please contact our customer service team so we can review the shipment status and assist you.

Response from FragranceXOct 14, 2026

Hi LZ! We’re sorry your package arrived later than expected, especially since it was intended as a gift. We understand how frustrating it is not to receive timely updates or answers. We sincerely apologize for the inconvenience and appreciate your feedback.

Response from FragranceXOct 12, 2026

Hi Shanice! Thank you for sharing your feedback! We're truly sorry that your delivery arrived two days late and that you've experienced delays with your orders more than once. We understand how frustrating this can be and sincerely apologize for the inconvenience. We appreciate your patience and the opportunity to improve your experience with us!

Response from FragranceXSep 24, 2026

Hi Johanna! Thank you for taking the time to share your experience with us. 🌸 We’re sorry that your Ambush perfume has not met your expectations, especially after you were so excited to rediscover a fragrance you loved in high school. We understand your disappointment with the scent fading more quickly than you remember and the bottle leaking whenever you use the sprayer. Please contact our FragranceX.com customer service team so we can review the leaking bottle and assist you with this issue.

Response from FragranceXSep 2, 2026

Hi Theresa! We are very sorry to hear about the issue with your travel spray container. 💫 We understand how frustrating it is to have difficulty getting a replacement or refund, especially after providing the requested information. Please contact us again so we can review your case and work toward getting this resolved for you. We sincerely appreciate the opportunity to make this right!

Response from FragranceXAug 14, 2026

Hi Joseph! Thank you for sharing your feedback. We sincerely apologize for the repeated shipping delays and lack of timely tracking updates. We understand how frustrating this can be, especially as a returning customer. We appreciate you bringing this to our attention. 🚚