Jose R.
Very mad did not receive what I ordered and very disappointed I expected the cologne I ordered and got nothing they say it was delivered October 9th at 11:30 and I never got anything I checked
I did not receive what I ordered I'm very disappointed and mad I expected more and thought I was going to be quick but it turned out to just be a headache I said that I received it cuz that was delivered but what I checked outside or my mailbox or the staircase there was nothing there's been nothing for the last couple days I've been checking since the day I was dropped off I've checked all the mailboxes in my apartment complex there was nothing I even asked my neighbors nothing so I would either appreciate what I ordered or my money back on my card please and thank you 🤔👿
Response from FragranceXOct 20, 2026
Hi Jose! We’re truly sorry that your order never turned up and understand how frustrating it must be to check your mailbox, apartment complex, and with your neighbors without finding your package. We know how disappointing this is when you’ve paid for something you were looking forward to receiving. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can review the delivery details and help investigate what happened. We sincerely apologize for the inconvenience and hope we can help resolve this for you promptly.