Paruyr S.
Bottle very bad leaking
Bottle very bad leaking

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 2,297 reviews with 1 star · Clear filters
Paruyr S.
Bottle very bad leaking
Mac M.
Purchased perfume was shipped a in box with no packing at all or plastic wrapping around the bottle. The bottle lid then loosened from the resultant rattling around during shipping. Two thirds of the perfume leaked out, soaking the shipping box and making the perfume bottle unusable. The postal service must have loved that. A full refund was offered only if the leaky, stinky, unusable bottle was returned in the original box which was itself ruined and extremely fragrant. A 75% refund was then offered without a return and accepted. So I spent $26 with FragranceX for nothing. Not good.
customer
I PAID FOR IT, BUT MY PRODUCT DIDN'T COME!!!! I WILL RECOMMEND FRAGRANCEX TO ANYONE!!!! YOU ARE A FRAUD!!!!
crmustomer
the bottles in your photos appear to be larger than they were in person. no bargain here.
Dissatisfied
Awful. Was expecting spray but received pour.
Response from FragranceXSep 26, 2019
We do apologize on our behalf for the inconvenience, fortunately we do have a 30-day return policy. If you'd like we can send out a return label for the returning process if further assistance needed you may contact us at 888-557-3738
JOAN S.
Ordered two fragrances,you took the money 💵 for one then not the other saying my American Express was no good,had it for forty years and don’t need anyone telling me it was no good you did not even explain just left it to me to say where is my other fragrance I hope you did not charge me for it while charging for the one I received. Will not deal with this company again. Joan Sidaway
customer
I Received A Tester Bottle .As I knew I was suppose to. However The Bottle wont spray and seems as though it has leaked. Not A Good Experience
customer
Awesome products and it came on time :) Keep it up!
Response from FragranceXAug 23, 2019
Thank you very much for your kind words. We truly appreciate our customers taking the time out from their days and providing us with this feedback. I did notice that while your words were very gracious, you only provided our service with one star. May I ask if this was a mistake, or was there anything else you felt that we could improve on to receive a better rating? We thank you in advance for any feedback you may have for us.