FragranceXReviews of fragrancex.com

First order ever from this company and a got instead of Carolina Herrera a bottle filled with water. I cannot send back because I do not have the original box. Feel as if I was duped.

Bottle came half full due to spillage, I asked for a shipping label to send it back and they gave me a hard time saying for me to send pictures of the damages. It was my dad’s birthday and I did not have time to go through all of that. I simply wanted to send the bottle back to them and they could examine it in person if they wanted without inconveniencing me by asking me to send pictures of the damages it was my dad‘s birthday and I did not have time to go through all of that. I simply wanted to send the bottle back to them and they could examine it in person if they wanted without inconveniencing me by asking me to send pictures of the damages. Not to mention there’s no damages only a cardboard box that smells like cologne due to the leaking bottle absorbing into the cardboard. They did not send me a shipping label and would not give me a new bottle. I ended up giving it to my dad half full for his birthday. 😡

Must be expired fragrance does not last 5 minutes

With the extra shipping expenses demanded by the company Fragrancex use - DHL - the cost of the fragrance ended up being a lot more than over the counter price in Norway.

Takes forever to get it still have not received my purchase

My all time favorite perfume ( L’air Du Temps ) arrived on Monday. I could hardly wait to rip open the box it was mailed in, which was not easy because the packing box was great . I finally got it out of the boxes and sprayed myself very lightly. The beautiful fragrance I love so much did not come out of the bottle. Something is definitely wrong with it. It has an “off” smell to it, as if it must be very old. I want to send it back but I immediately put the boxes in the trash . May I pack it in different packing? I would be very hesitant to order anything else. Please respond, Sharon Kasserman

Ordered cologne, got slash instead, cheaper but charged cologne price.

Didn’t read the size🤦‍♂️.. 50$ for nothing