FragranceXReviews of fragrancex.com

Response from FragranceXNov 14, 2019

We only stock products that are 100% authentic and original brand names. We do not sell any knockoffs or imitations. We also have a 30-day money-back guarantee (see our site for details.) We have sent you a return label free of charge to return the items back to us. If you have any questions please contact us. We are happy to help!

Response from FragranceXNov 14, 2019

Hello Elaine, I am so sorry for the delay with your refund. The refund should be posted back in your account. We are truly sorry for this inconvenience and hope you will let us serve you again!

Response from FragranceXNov 15, 2019

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, Do you have an order with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXNov 15, 2019

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? Please note that these orders were placed online. The payment method was selected at checkout. We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXNov 14, 2019

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXNov 14, 2019

Thank you for taking the time to give us a review. We are really sorry you did not receive your order despite USPS's delivery confirmation. We appreciate you reaching out to make us aware of this unfortunate event. In hopes of to turn your experience around, we did issue a full refund back to you. We are truly sorry for this inconvenience and hope you will let us serve you again! Please contact us at [email protected] so we may assist further with this.

Response from FragranceXNov 14, 2019

Thank you for taking the time to give us a review. We only stock products that are 100% authentic and original brand names. We are truly sorry you are unhappy with your product. We have a 30-day money-back guarantee (see our site for details).

Response from FragranceXNov 14, 2019

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week! Please note that according to the tracking information the reshipment was delivered.