FragranceXReviews of fragrancex.com

Response from FragranceXOct 27, 2021

Hi Alexis, Thank you for taking the time to share your review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions, please contact us. We are happy to help! Thanks and have a great week!

Response from FragranceXOct 27, 2021

Hi William, As a reseller of perfume, we don't give out free samples of perfume, but each sample is about $1-20 depending on the brand and size. Please note pricing and availability are subject to change daily. We are an outlet store and offer the largest selection possible at the best pricing every day. Unfortunately, we are unable to offer price matching at this time. I would recommend checking again on Black Friday, as we will have better deals by then. You can also sign up for our promotion list for our best possible pricing. Thank you!

Response from FragranceXOct 27, 2021

Hi Sofia, Thank you for taking the time to share your review. Indeed, the Chinatown .057 oz, Vial (sample) for Women was the item bought on this order. At this time, we still do not have stocks of the full-sized versions, but will be happy to notify you once we do. Thanks and have a great week!

Response from FragranceXJan 5, 2022

Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions, please contact us. We are happy to help!

Response from FragranceXJan 5, 2022

Thank you for taking the time to give us a review. We only stock products that are 100% authentic and original brand names. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. I have emailed you a prepaid return label for you to return the item for a full refund. If you have any questions, please contact us. We are happy to help!

Response from FragranceXJan 5, 2022

I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. It looks like you were refunded. Please contact us at [email protected] if you need any further assistance. Have a great week!

Response from FragranceXJan 5, 2022

I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXJan 5, 2022

I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!