FragranceXReviews of fragrancex.com

Response from FragranceXNov 4, 2021

Hello AARON, Thank you for taking the time to leave us a review. We do apologize for any inconvenience. Unfortunately, we do not price match as our prices are subject to change daily. We do hope to have you back soon so we can make your next experience a better one. Take care!

Response from FragranceXNov 4, 2021

Hello, Thank you for taking the time to leave a review. I see that we have assisted you regarding this matter. We do look forward to serving you again in the near future. Have a wonderful day!

Response from FragranceXNov 4, 2021

Hello COREY, Thanks for taking your time to leave us a review. I am sorry that you are not 100% satisfied with the item you purchased. Rest assured all items sold on our website are authentic and if the picture on the website is slightly different than what you received, this is because the manufacturers do change their packaging from time to time. We sincerely apologize for any confusion. Have a wonderful day!

Response from FragranceXNov 2, 2021

Hello, Thank you for your feedback. We are sorry to hear that you were not 100% satisfied with the product you received. I see our support team has been in contact with you previously regarding the matter and we provided you with a return label. If you would like to send the item back to us still, please do and we will be more than happy to assist you as we do always want to make sure our customers are 100% happy with their orders. Take care and have a great day!

Response from FragranceXJan 6, 2022

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXNov 4, 2021

Hello, Thanks for your recent purchase. Our return policy is good for only 30 days, but if you need to return for any reason, please do not hesitate to send us an email and we will assist you in the best way possible. Have a wonderful day!

Response from FragranceXNov 4, 2021

Hola, Lamentamos mucho que el artículo que solicitó no estuviera disponible en el momento en que se envió su pedido. Nuestro inventario cambia a diario y nos disculpamos sinceramente por la confusión sobre el artículo que se mostró disponible cuando no lo estaba. Procesamos un reembolso completo. Esperamos que su próxima experiencia con nosotros sea mejor en un futuro próximo. ¡Ten un día maravilloso!