Jan K.
Good prices, customer service not impressive
I have ordered several items from this seller as their prices are very good and they offer free international shipping. Delivery time to Europe is generally about a week. They use a cheap shipping option without any order tracking. Last time the delivery took oven one month. I wrote to them after over one month, this is their stock reply: "" Thank you for your email and for ordering with FragranceX.com. Please note that your order shipped on June 25th by postal service airmail and is in transit. Some shipments may be delayed by security in customs, and we apologize for this delay. Your package is on its way and will arrive soon; however, we do not have any tracking information. We appreciate your patience and look forward to serving you again soon. "" I notice similar feedback from other European shoppers. With their cheap prices and free shipping, things go well most of the time. When things do go wrong, they are not very helpful.