FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX reviews

Showing 2,297 reviews with 1 star · Clear filters

Fabienne S.
May 20, 2020
Absolutely horrible
Absolutely horrible! Shipping time was estimated 4-12 days. After a month I email them to ask when my order was coming. Turned out they canceled my order without letting me know! And no money back! What a scam!
Response from FragranceXJun 1, 2020
Hi! Thank you for taking the time out to voice your concerns. We do want to say that we are a very reputable company. We have been around for over 20 years. We never want to leave a customer in a bad situation. It seems that an agent reached out to you regarding your order and there was a billing issue that resulted in your order being cancelled and refunded. Please feel free to reach out to us if you ever have any additional questions or concerns.
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Faby C.
May 20, 2020
No son orijinales el aroma no dura nada
No son orijinales el aroma no dura nada
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Abdullah
May 20, 2020
missing item
missing item ordered 3 items got only 2 tried to call no answer!! 15 mins hold!!!! Then i hanged up waste of time And emailed thrice and also no answer im super cheesed!!
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Abdullah A.
May 19, 2020
can not get these people on the phone
can not get these people on the phone!!! All they do is keep you on the phone for over 25 min with bad elevator music then a recording comes on and tells you to place your order online and then hangs up on you!! I spend $85 and I will NEVER buy from them again because if I need help I can't get them on the phone...i also emailed them and they DIDN'T RESPOND EITHER!!!! They are BAD BUSINESS people with lousy, cheap perfume...don't buy from them!!!!!!!
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tasha
May 19, 2020
They don't respond!!!!!
can not get these people on the phone!!! All they do is keep you on the phone for over 25 min with bad elevator music then a recording comes on and tells you to place your order online and then hangs up on you!! I spend $85 and I will NEVER buy from them again because if I need help I can't get them on the phone...i also emailed them and they DIDN'T RESPOND EITHER!!!! They are BAD BUSINESS people with lousy, cheap perfume...don't buy from them!!!!!!!
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Stacey W.
May 18, 2020
My order of perfume and cologne aren't…
My order of perfume and cologne aren't what I expected. The scent doesnt last at all and I'm very disappointed.
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Janice W.
May 17, 2020
Didn't recieve my order but you are…
Didn't recieve my order but you are saying I have that's a scam.... won't order again
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Bianca B.
May 16, 2020
I have been emailing the company for…
I have been emailing the company for over a week and still no response on my order. I called the number provided and was on hold for 45 min until I gave up.
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