FragranceXReviews of fragrancex.com

Response from FragranceXJan 5, 2022

Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions, please contact us. We are happy to help!

Response from FragranceXJan 5, 2022

I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXNov 2, 2021

Hello Sofia, Thanks for taking the time to provide us with your feedback. We are sorry that you are not completely satisfied with the item you purchased. I can assure you that all items sold are 100% authentic items and we do not sell anything that is not genuine. I can see that we did provide you with a return label and you sent the item back to us and a refund for this was already processed back to you. We hope to serve you again soon to make sure you have a better experience with us. Take care and have a great day!

Response from FragranceXJan 6, 2022

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXJan 6, 2022

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!

Response from FragranceXJan 6, 2022

Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!