FragranceXReviews of fragrancex.com

El día de hoy recibí respuesta sobre el pedido. Y me lo cancelaron por no haber enviado el código de 6 dígitos. Yo si quiero el producto, pero el mismo banco dice q no me puede dar ese código sin que uds no lo hayan pedido a la empresa. El banco no me lo quiere dar. Así no mas.

I made the order because of the good prices on offer, I didn't know the company was USA based and probably would not have made the order. But my fault for not checking! The the delivery was super quick 4 days to get to UK. On opening the goods from the package Versace Dylan Blue & Nautica Voyage the box had a very strong type alcohol smell which I thought was not good. Not sure how old these bottles are, but on spraying the EDT I now know that the scents smell awful! The Versace & Nautica smell lasts for about 5 minutes if that, and the smell of both the EDTs is not good on skin or clothes! Both smell like a very cheap EDT from a bargain store I will not be purchasing anything else from this company! I must also add, I was put in touch with the customer services department and they were very helpful & again quick with dealing with my issues and we reached an amicable agreement regarding the issues

Bought from fragrancex for years, always ok. Got a bottle of halston1-12 recently with a faulty spray mechanism, intermittent for a while then complete failure. As it is over 30 day policy for returns etc they will not refund or replace. Fortunately this is an inexpensive cologne, unhappy but not as much as if I’d bought something expensive. So beware, contact within 30 days if in receipt of something unsatisfactory,especially if spending a lot of money.

I purchase two bottles of Trish McEvoy that was sold unboxed. I did not realize that the bottles would not have caps on the spray nozzles. There was some leakage. I contacted customer service and spoke to the rudest person - who told me that the picture on the website shows you it without caps. In ordering it from my phone, I was not aware of unboxed meant no caps. She was very cold and could care less about my dissatisfaction and said that I should have ordered boxed and that I could return the perfume. I have no problem with the perfume, just the no caps and the awful encounter with your customer service person. There should be something that clearly states the unboxed means uncapped! I have purchased from Fragrance x in the past and was very happy with my purchases. This has, however, left a bad taste!

The cologne (three Jean Paul Gaultier EDP, 2 Men +1 woman) I purchased are TOTAL knockoffs!! The scent does not even last for fifteen minutes! Had the cologne been genuine and authentic, I would have given a 5-star review.

After months I finally received a £65 refund. It’s hard to get in touch with anyone through email and there’s no live chat feature. I called from uk and we have a time difference but didn’t get through to anyone and plus I work full time. Perfume didn’t smell like original.

This time it went wrong because of the inconvenience endured. However, it is all resolved.

The Men colognes don't seem to last as long as I had expected.