FragranceXReviews of fragrancex.com

Bonsoir, il s'agit d'un site qui n'est pas du tout sérieux, nous avons affaire à des menteurs : j'ai passé 1 commande et le suivi de cette commande, jamais livrée, est différent selon les différents liens communiqués par le site FRAGRANCEX. Ils sont plutôt fort pour écrire des mensonges car les commandes n'arrivent jamais, malgré les réponses apportées aux différents mails. En un mot, un site à éviter pour ne pas avoir de mauvaises surprises...j'ai demandé les bordereaux d'envoi du transporteur DPD afin de savoir qui ment et qui dit vrai...aucune réponse de la part de FRAGRANCEX Aujourd'hui 3 décembre, malgré l'engagement sur TRUSTPILOT d'envoyer un lien pour le suivi, rien n'a changé : je vous confirme donc que ce sont bien des menteurs. Je vous tiendrai informé tous les 3 jours des messages de FRANGRANCEX Aujourd'hui 6 décembre, j'ai reçu 1 message de FRAGRANCEX qui écrit qu'il s'agit de la faute du transporteur DPD...voilà qui est courageux...j'ai donc demandé soit le remboursement de ma commande, soit la réexpédition via un autre transporteur plus fiable que DPD...affaire à suivre mais nos menteurs de FRAGRANCEX sont en forme !!!

SCUMBAGS! NEVER RECEIVED MY 600$ ORDER. THEY REFUSE TO RESHIP OR REFUND. AFTER 2 MONTHS STILL TRYING TO BLAME CANADA POST. DISGUSTING COMPANY, HOPE THEY GO BANKRUPT Edit: theyve been making me wait for 3 months now, refusing to help unless canada post pays for their error. a literal scumbag company look how they pretend to be clueless. scum people. SHAME EDIT 2: They replied with a blatant lie, they did not send any email to me, they are STILL refusing to refund my order that I NEVER RECEIVED! EDIT 3: STILL HAVE NOT RECEIVED ANY REFUND REPLACEMENT OR REPLY EDIT 4: NOW THEY JUST IGNORE EVERY EMAIL. WHAT A DISGRACE OF A COMPANY

Actually, I would give them 0 stars. I was sent toilette when I purchased edp purfume. The fragrance (Jimmy Choo) smells like pure alcohol rub and extremely light in color. I have worn this fragrance many times purchased at department stores, therefore, I’m aware of the color and smell, and this is not it. I ordered 3.4 ml (2 purfumes); however, I received 3.3 ml. My order was not accurate and deceitful. Since my return, the company is trying to give me a partial refund reporting that I didn’t return Jimmy Choo. The purfume smells like pure alcohol rub, I wouldn’t waste my money and keep that. All 3 fragrances were returned at the same time in the same box at my expense. This company is a scam, and I will never purchase anything from this merchant, again.

I know I bought a tester for Joop! My concern was on the box labeld in bold black print. This item is not for resale or for sale. That bothers me since it is clear it wasn't for sale. So I kept the box and receipts just in case.

I brought Creed Aventus from fragrance X . Thought it was ok but after 30 minutes or so I can't smell anything . I can't even smell it on my clothes so word of advice just buy creed from the creed boutique directly and from nobody else . To each is own but every time I buy another creed its coming directly from the creed manufacturers. Wish fragrance X would refund me but it's to late now . But from here on out I want be purchasing anything from Fragrance X Buying a fragrance that cost as much as creed which is $300 plus then it's a fake oh no. This was an experience for me and I've learned to buy directly from suppliers especially if you buying creed.

Apologies accepted Fragrancex, I appreciate things were beyond your control but however the product has been received with gratitude on 2nd delivery.

I ordered a Nicolai New York Intense. I was a bit weary ordering such an expensive perfume online, and did some research beforehand. One former employer wrote a review on glassdoor saying they knew that the company sold fakes, which didn't bode well, but lots of other customer reviews on various sites (including this one) said they received genuine products, so I took it with a grain of salt. When I received the perfume, I looked at the packaging because poor packaging is usually the first sign it's a fake. I'm not an expert, but everything was as it seemed, so I thought this must be authentic. They only had the 100ml bottle and I have a 30ml one I bought directly from a Nicolai store in London. The smell was similar, but the 100ml was somewhat different or off, so I thought it might have just been a bit old (which is how they keep their prices so low - by selling older stock) or not stored properly, etc. After testing it out for a couple of weeks, I've noticed that the perfume hardly lasts more than a half hour even when I've sprayed loads of it on. The real one lasts all day on me, and is really strong as it's a parfum so I only need to spritz once or twice. The fragrance also doesn't have the depth of the Nicolai I bought in store; it smells watered down to be honest. It's a very good dupe both in packaging and scent - but for the price you pay online (it's still really pricey) under the assumption it's a genuine article, I'd rather just spend a bit extra and get the real thing, which smells much better, has much better longevity, and better sillage. I'm really disappointed and had high hopes as most (but not all) of the reviews say they've received genuine bottles and not fakes. Shipping was pretty fast, and you didn't have to pay any duties or additional fees, and that was about it in terms of positives. :( I won't be ordering from them again. *Edit - I emailed customer services as fragrancex below in their reply suggested, requesting a refund, but I have to pay for shipping to return it, and honestly - I shouldn't be receiving products that don't smell like the actual item in the first place, paying for return shipping, having to find time out of my busy schedule to do it, and them having the audacity to claim it's genuine. :/ Just don't buy from here unless you don't mind a gamble. Maybe you'll get the real thing. Maybe you won't. I should have paid more attention to that employee's review on glassdoor.

Ordered on the 8/10/21 and still waiting for my order no 47966530 wouldn’t recommend unfortunately quick to take payment not as quick to deliver .