FragranceXReviews of fragrancex.com

Response from FragranceXJan 23, 2026

Hi Lee! We’re glad to hear you’re enjoying the value, quality, and fragrances you’ve received, and we appreciate your honest feedback! 💫 While delivery times can vary during frequent sales (high season), we’re happy to know the prices and selection at FragranceX.com continue to make your experience worthwhile and keep you updated on the latest scents. Thanks for sharing your thoughts, and we look forward to serving you again!

Response from FragranceXDec 18, 2025

Hello Mandy! We are very sorry to hear how this experience made you feel, and we sincerely apologize for any frustration caused. At FragranceX, clear communication is very important to us, and we regret that this did not come across as expected. 📦 After reviewing your order, we can confirm that we did receive your email and responded on 12/11 with tracking updates. Unfortunately, our reply was rejected because the mailbox showed as full. When checking the tracking details, we also see that your order was successfully delivered on 12/18/2025. If you have any further questions or need additional assistance, please feel free to contact us again and we will be happy to help. We hope you enjoy your purchase, and we wish you happy holidays from all of us at FragranceX!

Response from FragranceXNov 27, 2025

Hello! Thank you so much for sharing your experience with us 😊 We truly appreciate you taking the time to reassure other customers. We understand how stressful waiting for a refund can be, and we are glad everything was resolved smoothly for you. Your kind words mean a lot, and we are happy to hear that you feel confident and comfortable shopping with FragranceX. Thank you again for your support!

Response from FragranceXNov 20, 2025

Hi Jim! 😊 Thank you so much for your kind feedback. We are thrilled to hear that your orders arrived quickly in Canada and that your colognes were exactly as expected. We truly appreciate your trust and look forward to serving you again!

Response from FragranceXNov 20, 2025

Hi Ida! 😊 Thank you for your feedback. We are sorry to hear the Versace bottle was smaller than you expected. If you ever need help checking sizes or product details before ordering, we will be happy to assist you!

Response from FragranceXNov 20, 2025

Hi Deidre! 😊 That sounds amazing! We are so glad you loved your scents and even happier that your colleagues enjoyed them so much too. Sharing coupons is a fun bonus! Thank you for spreading the fragrance love!