FragranceonReviews of fragranceon.com

Slow to ship the order!

Found a perfume that was discontinued that I loved from this site. Was very easy to order and shipped quickly even though it was right before Christmas. Would def recommend and will order from here again in a heartbeat.

Order shipped promptly and arrived as confirmed

I odered (2) bareminerals lipgloss in Showoff. A month after you guys tell me you dont have the items! Bad business

I placed my order on 11/08/2020 and was charged at that time. I haven’t received my order as of 12/06/2020 and my order status still says it’s awaiting fulfillment. When I placed my order, it should have said “out of stock” so I could have ordered it elsewhere. I will be disputing the charge on my credit card since I haven’t received my order or an communication regarding the delay of my order. I’m very disappointed in the service of this company.

Not the best experience. One week after ordering I checked the tracking number and noticed no action had been taken. I emailed their customer service and asked for a refund. Later that same day I checked the tracking again. It now said a label had been printed but that was it. No scans had been placed by the courier. I emailed their customer service again and again asked for a refund because it hadn't shipped. I never received any reply from the company. A couple days later my order arrived. It was a different cologne than what I had ordered. I had ordered a bottle of Lempicka au Masculine but received a bottle of Lempicka Homme. Similar? Yes. What I had ordered and what was pictured and named in the description? No. FragranceX.com is a much better site to purchase perfume and cologne from.

They carry authentic Chanel perfume at great prices. I got exactly what I wanted, and customer service was very responsive. I will buy from them again.

I was able to find the cologne I like really easy on there website, easy ordering and shipping was came in fashionable time. They seem to be a very well established company. I will order from them again.