Xzabreal S.
I’m writing regarding my recent order…
I’m writing regarding my recent order FM-123469. The Xerjoff Naxos arrived in perfect, pristine condition, thank you. Unfortunately, the bottle of Herod appears to have been damaged in transit. It was leaking through the packaging and inside the box, and it looks like the bottle may have broken or cracked. Could you please advise on the best way to resolve this (replacement, refund, etc.)? I’m happy to provide photos of the packaging and bottle if needed. Thank you for your help. Best regards,
Response from FragranceMarket.comOct 23, 2026
Thank you for your feedback. We have addressed your concerns via email. If you need any further assistance, please follow up with us at [email protected]. Thank you for your understanding. Fragrance Market Customer Service Team


