Felicia D.
Poor communication, poor service.
This was the worst experience I’ve had with a company. I ordered perfume and they sent me an email saying it was shipped. When I tracked it it said that they made three attempts to deliver the package but I never got any notices. When I try to contact the company I was put on hold for 10 minutes and then a machine came on and asked me to leave a message, so I did. And no one has gotten back to me yet.
Response from FragranceMarket.comJan 3, 2022
Hello, Thank you for your feedback. We are sorry to hear that you are not 100% satisfied with your purchase. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Market