Daniel C.
Product delivery
Product delivery. In the company's messages it says delivered and in the parcel service it says it was not delivered but I don't receive any message from the company where the order was placed.
Response from FragranceMarket.comFeb 25, 2025
Hello Daniel, Thank you for providing us with your feedback. This gives us an opportunity to address your concerns as customer service is very important to us, and we want to ensure that you are satisfied with our products and services. We’re glad we had an opportunity to speak with you and were able to inform you that your order was returned to our warehouse and confirmed you received your refund, as the carrier was unable to deliver the package. We are happy that this matter was resolved and that you are satisfied with our services; and thank you for stating that you will be writing a follow up review. Again, we are sorry for the inconvenience. As always, thank you for being a valued customer! Customer Service Fragrance Market