FragranceexpressReviews of fragranceexpress.com

I have asked for further information relating to items for sale on eBay but they never answer they prefer for some reason to ignore.

I was making my first ever purchase with Fragrance express for the Lancome Idole that was on sale for $23.33 only for my money to be refunded that it was out of stock , yet days later i could see it listed as 1 unit remaining . that is so misleading for your clients. The item is still listed on your website as available till now. How inefficient

Never received order. Filing dispute with PayPal

Wrong item received

0/5 Ordered items through fruggo, so mystified that fragrance express were the seller. Avoid at all costs. 50.00 of shampoo and conditioner never arrived. Fruggo have ignored 2 weeks of emails. I have never experienced such poor service. Have involved PayPal to resolve.

I sent an email and I haven't heard from anyone yet but I want to return this item. It's old it's from 2020 and it's yellow and it should be white. It also smells completely different like it's old and I can't believe it was allowed to be sent out. I have a bottle that I was finishing up and it is completely different and fresh.

I never received the product I ordered, the tracking says it is still in the place of origin and I was issued a refund. I don't know if I can still be expecting it, and am stressing over it a little bit.

The product did not come in its original packaging. The product was taped over the top. It did not meet my expectations based upon your description. I was expecting a brand new product in its original packaging and not something with tape over the top. I sent an email about my disappointment and never heard one word back so that's why you're getting this bad review. Be responsive to your customers.