Sid L.
I made a 3 piece order
I made a 3 piece order. 1 of those pieces was NOT what I ordered. All good. Let's just fix it, right? But no...reached out and haven't heard from the company.

Fragman is your trusted destination for luxury and niche fragrances, offering a curated collection of authentic scents to suit every preference and occasion. From full-size bottles to perfume samples and travel sizes, Fragman makes it easy to explore and enjoy the world of fragrances at your own pace. Whether you’re searching for a signature scent, a special gift, or a way to try new cologne samples before committing, we have you covered. Our selection features premium designer and niche perfumes, ensuring you always have access to the finest options in the fragrance world. With competitive pricing and a focus on authenticity, Fragman delivers high-quality products that meet the standards of even the most discerning fragrance enthusiasts. At Fragman, we believe luxury should be accessible. That’s why we offer fragrance samples and convenient travel-size perfumes—perfect for testing new scents or carrying your favorite fragrance wherever you go. Our mission is to provide a seamless and enjoyable shopping experience, with fast shipping, detailed product descriptions, and dedicated customer support to help you find exactly what you’re looking for. Discover why Fragman is the preferred choice for fragrance lovers worldwide by exploring real reviews on Trustpilot. Our customers rave about our commitment to authenticity, exceptional service, and diverse product offerings. Whether you prefer bold, warm, and spicy scents, or light and fresh notes, our collection caters to every taste. With Fragman, you can shop with confidence, knowing that every fragrance, whether full-size or sample, is 100% authentic. Explore our selection today and find the perfect scent to match your style. Keywords: Fragman reviews, perfume samples, cologne samples, travel-size perfumes, luxury fragrances, niche perfumes, designer fragrances, affordable perfumes online, fragrance samples, authentic perfumes, trusted fragrance store, Trustpilot Fragman, buy perfumes online, try before you buy fragrance
Fragman (fragman.com) has 592 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Sid L.
I made a 3 piece order. 1 of those pieces was NOT what I ordered. All good. Let's just fix it, right? But no...reached out and haven't heard from the company.
Tyler S.
I didn’t receive it in time. So I won’t get to see it for a couple of months. Not sure how the scents are.
Response from FragmanOct 9, 2025
Hey! We’re really sorry USPS has been delaying your package — that’s always frustrating, especially when you’re waiting to try your scents. Please reach out to [email protected], and we’ll go ahead and get a reshipment sent out right away so you don’t have to keep waiting. We’ll make sure you’re taken care of.
Lesia D.
The contents weren’t what I expected. I expected the values to be a little larger than they were.
Response from FragmanOct 9, 2025
Hey! Thanks for sharing your feedback. Our vials are intentionally sample-sized so customers can test multiple fragrances before committing to a full bottle. We understand they can look smaller than expected in photos, but each one is filled to the listed volume. We appreciate you giving Fragman a try and hope you find some scents you love!
STEVEN G.
Shipping took forever! Fragrance was poor quality
Response from FragmanSep 29, 2025
Hi Steven, I’m very sorry your order took longer than expected and that you weren’t satisfied with the fragrance. Shipping delays were an issue earlier this year, but those have since been resolved — orders now ship out the same or next business day. All of our fragrances are 100% authentic, and if yours didn’t meet expectations, I’d be happy to replace it or help you choose something better suited to your taste. Please feel free to reach out directly at [email protected] so I can make this right for you. Thank you for the feedback — it’s helped us improve both fulfillment speed and customer experience. — The Fragman Team
Michael S.
Long shipping delay, 5 days over the expected delivery date
Response from FragmanApr 4, 2025
We apologize for the delay, unfortunately we don't have control with the shipment. Please don't hesitate to reach out to [email protected] for any issues with your order. We're here to help.
Del A.
the scent I ordered was Guerlain not Creed - I did not know that there would be such a difference in Vetiver
Response from FragmanMar 21, 2025
Hi Wendell, We're sorry for the inconvenience, please contact us at [email protected] so we can resolve this for you. -Fragman Team
JAMMIE K.
Product size smaller than expected, labels came of the samples, misleading showing bottles. Samples smelled great, just don't know what the cologne was. One time for me.
Response from FragmanMar 21, 2025
Hi Derrian, We sincerely apologize for the inconvenience, we're more than happy to resolve this for you. Please contact us at [email protected] -Fragman Team
Dave W.
I went to a local store and the 1 million colognes the testers weren't even close. The 1 million cologne lucky was way off.
Response from FragmanMar 19, 2025
We’re sorry for the inconvenience. Please be assured that all our products are 100% authentic. If you need assistance, feel free to reach out at [email protected], we're here to help. -Fragman Team