Dwayner S.
Got Delivered An Empty Box
Got delivered an empty box not even a receipt from my order. Customer support replies once every 6-7 days not their claimed 24hrs. Wouldn’t recommend
Response from FragflexAug 18, 2026
Hello Dwayner, We sincerely apologize for the experience you had and for any frustration caused regarding your delivery and our communication response times. Our team has reached out to you via email to address your concerns directly and provide guidance on resolving this delivery issue. We have provided details in our email on how we can immediately move forward with a resolution. We take parcel security and customer service very seriously and look forward to connecting with you further via email to ensure this matter is properly resolved. Best Regards, The FragFlex Team



