FractureReviews of fractureme.com

well, I received someone else's photos. I've reached out to Fracture twice. Heard nothing. I'm sure the owner of the photos would love to receive them. the photos I actually received were poor quality. I'm pretty surprised since these were professional photos.

Downloaded picture and want it portrait size. Couldn’t find the photo or change size. Would have liked help for this process but guess having no “live” help saves you more money than helping tech challenged customers. Frustrating- Fracture Me

Not happy at all. I purchased as a gift for my dad and it did not come with the wooden stand that I paid for. Also, there was a black cardboard backing with an hanger attached that I cannot remove unless worry about breaking the glass. The depiction on the website shows just the glass, not a permanently fixed backing. Now it all bent and looks horrible.

I have requested a refund on order #2305616 and never so much as received a response from Fracture. The picture was cropped til it was beyond useable.

I bought two different pictures and one was sent to my GMA and was suooose To have a card with it and I wrote a long note to them which was just as if not more important than the picture I took a lot of time to write that note to them and it wasn’t no where in the box very very disappointed and let down I am more than upset and really don’t know if I will ever use this service again

The depth and richness of color - especially green are highly lacking. Instead of invoking a fond memory it begs the question what is that and where was it taken. The print isn’t worthy of hanging on a wall.

Ordered and received 5 fracture prints for a Christmas gift. Opened the box and discovered two glass prints broken due to being packed on top of metal stand with nothing wrapped around metal stand to prevent damage to glass prints. Have written three emails asking for a replacement, with no answer thus far. Not a top notch product and service is lacking to say the least. I would go another route if I were you.

Photos are washed out and do not resemble coloring of photos I uploaded.