Jen F.
Need panoramic prints
While I super LOVE fracture, they need to make some panoramic prints available. My print doesn't look right cut off and not long enough for the spot.
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Fracture (fractureme.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jen F.
While I super LOVE fracture, they need to make some panoramic prints available. My print doesn't look right cut off and not long enough for the spot.
PstMD
Large print of black and white wedding picture was so printed so dark that we lost all detail in the picture we sent. My head and hand look like they are floating in a sea of black
George W.
Not a great focus /clarity. Maybe what I sent, but also pic is more lower in glass than centered,. Attention to detail.
Carolyn S.
I'm pretty disappointed. The print I sent was of a very green bamboo forest. The print is pale green. My biggest mistake was having it go straight to my friend and not to me to see first. I never would have sent it to her.
Marcy M.
I'm updating my review. Facture's customer service contacted me, telling me a replacement piece was on its way. The cropped edge was included in the replacement print. I appreciate the quality of service. However, I still think the print looks like a paper print glued to glass. It would be nice to have the option to NOT have an opaque print. Original review: The image doesn't appear to actually be printed on glass. It's a regular print, with glass attached to the front. The image I sent had an edge to it that I wanted to include. I made the file the exact size requested, but the edge was cropped out.
Response from FractureAug 26, 2024
We're so sorry to hear you were disappointed with your order, Marcy. We guarantee that we print directly onto the back side of the glass; you can check out this video to see the process in action: https://www.youtube.com/watch?v=0XYujPjLO10 Regardless, your print definitely shouldn't have turned out with the edge cropped like that! We have a 100% Happiness Guarantee on every order, and we'd love to get you out a replacement. If you're interested, please check your email for a message from our team to get that started.
Bob
One of the frames had significant scratches in two sides of frame
jeff C.
Print was sharp but a little low in contrast. Color was off. I can color correct for their printer if I want to use them again. Overall presentation was pretty good, not necessarily as good as a professional paper print or a metal print. Still, not a bad deal.
Linda
I felt like the image could have been sharper...nice presentation but a little disappointed.