Lyes T.
TRAVELURO + CONFIDANTE MIAMI/ ANDAZ…
TRAVELURO + CONFIDANTE MIAMI/ ANDAZ Absolutely avoid! I made a reservation in October at The Confidante Miami/Andaz hotel. I chose this hotel for my two children in particular because it had two large swimming pools (my children's dream!). 2 months later while reading Tripadvisor comments, I read that this hotel is entirely under construction! I therefore contacted TRAVELURO who told me that they refused to help me and that even if (supporting evidence) it was false advertising because they never told me that there would be no no swimming pool, no restaurant but only construction equipment (see photos), the only option offered is to be in no show and lose 100% of the amount!!! It was supposed to be a dream vacation with my grandchildren but TRAVELURO AND THE CONFIDANTE MIAMI/ANDAZ made it the worst nightmare!!! Never trust them, you will be totally disappointed like me!