Martin F.
I paided this company $150 and got…
I paided this company $150 and got nothing. I'm now being hassled about my reviews. Not one mention of actually doing what they promised. Beware. I received 8 phone calls from them in one two hour period wanting me to remove my review. Update: After almost 4 months and a complaint to the federal trade commission I recieved my refund.
Response from Fox Book HouseOct 5, 2026
We’re sorry to see this review, but we would like to clarify the situation for transparency. Work on your project had already begun, but communication stopped from your side and a refund was requested before allowing us the opportunity to complete or resolve the service. Our calls were attempts to discuss the project, explain our refund policy, and reach a fair resolution—not to harass you. Despite the work already initiated and delivered, we ultimately issued a full refund and also provided you with the work produced. We respect everyone’s right to leave an honest review, but using the threat of negative reviews during a refund dispute is neither fair nor constructive. We genuinely wish you well and hope future concerns with any service provider can be resolved through clear communication rather than actions that can unfairly harm legitimate businesses.