Fourier FragrancesReviews of fourierfragrances.com

Response from Fourier FragrancesApr 18, 2024

We sincerely apologize that you are not satisfied with the order. All of the products listed on FourierFragrances.com are 100% original authentic brand names. Since 1995, we have only carried genuine designer brand name perfumes, colognes, and beauty products. We do not sell fakes, imitations, or knock-offs. We partner and source our fragrance selection directly from top brands/wholesalers. Upon investigation, there was a discrepancy between the advertised condition and the condition you received due to human error during order fulfillment. We take full responsibility and deeply regret any inconvenience this has caused you. Our team is committed to maintaining the highest standards of quality and accuracy in our listings. Once you contacted our support team, we provided 2 resolution options for you to choose from. Disappointingly, that communication was ignored with no response from you. Your satisfaction is our top priority, and we value the opportunity to make things right. Please notify us regarding your resolution. A return label will be emailed to the address on file, along with detailed instructions as to how to send the package back to us, once we hear back from you. Thank you, Customer Service