Vishist S.
I paid for the Elite Membership with…
I paid for the Elite Membership with FoundersCard, expecting to redeem the benefits promised, but it's been an absolute nightmare. Despite reaching out to their customer service for seven months continuously, I still haven't been able to access any of the benefits! Every time I contact them, they give me the runaround, claiming they're "trying to resolve the issue," but clearly, they have no clue what they're doing. It's shocking how unprofessional and incompetent they are. Not only do they seem unaware of basic legal terms, but they also don't even understand that a company is the customer, not just the representative of the company. It feels like they're more interested in scamming their members than providing any real value. Save yourself the time, money, and frustration—FoundersCard is a total scam!
Response from FoundersCardOct 16, 2024
We're very sorry to see this feedback. We see that you joined in April 2024 and have redeemed multiple valuable benefits. You contacted us about an issue with one particular benefit for the first time in September and we tried to work with you on some troubleshooting steps, however it turns out your account is not eligible for the offer per the terms with this partner. We understand you are disappointed by this but these terms are visible on our website and we do not have a way to change them. We hope you continue to enjoy the other 500+ benefits you have access to including the ones you’ve already redeemed, and we’re sorry this one didn’t work out for you.




