Jessica B.
Worst customer service ever
Worst customer service ever! Do not buy! Even if you follow the instructions you can’t retrun.
Response from FostaniMay 31, 2022
Good Afternoon Jessica, we are disappointed to see this review. Your return was accepted already. We just emailed you to inform you that the dress you returned was damaged because you shipped it back without being properly packed. It was not shipped in its protective bag. Also, we did an exception and accepted your return without any extra fees due to the condition of the dress we received it in. Leaving a review saying that we would not accept your return after we have already processed your return is dishonest at best. We would appreciate you removing this review as it is not accurate in any sense. Your return was processed hours ago and we informed you of that directly by email when we were speaking earlier.