Jose R.
They gave me the excuse that the USPS…
They gave me the excuse that the USPS shipment was being held, but when I checked with the tracking number, it didn't appear in the system. I requested a refund, and they always gave me an excuse.
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forweardtap.com (forweardtap.com) has 22 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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22 approved reviews, newest moderated first
Jose R.
They gave me the excuse that the USPS shipment was being held, but when I checked with the tracking number, it didn't appear in the system. I requested a refund, and they always gave me an excuse.
Jeff D.
I ordered 2 XXL shirts. The shirts arrived and were found to be too large. I offered to return their shirts in exchange for XL, however they are unwilling to send a returns address. After several emails back & forth they are only willing to refund $14 from the total $ 55.38 spent
Toby M.
Never received the product - very poor after-sale service. Messed up with different Tracking Numbers , don’t know where the parcel is. Just don’t buy, it’s scam.
Response from forweardtap.comNov 13, 2024
Dear Valued Customer, we regret any disruption in your experience. Kindly email your order number to [email protected], and we’ll ensure your issue is resolved swiftly. Joshua, Senior Director of Customer Support, www.forweardtap.com
Harvey H.
Harvey Hyman. 70 Ronaldo Road Northport 11768. Order # 7723S249512 Still waiting on your decision of the 3 jackets that I purchased that I’m stuck with because they don’t fit. If I don’t hear from you in the next 24 hours I’m going to post another negative review on how you treat your customers.
Response from forweardtap.comNov 6, 2024
Dear Valued Customer, we regret any disruption in your experience. Kindly email your order number to [email protected], and we’ll ensure your issue is resolved swiftly. Joshua, Senior Director of Customer Support, www.forweardtap.com
Anonymous
I am very disappointed with this company. I ordered a holder for my cell phone to be used in the car. The picture showed one that was attached to the dash with suction which was want I wanted. I had a choice of color (black or silver). I chose silver. When I received it it was not a suction style it was stick on dash with a glue base. I wanted to return it and they approved the return once I sent them a return tracking number. It would cost me almost as much to mail back as the unit actually cost. They would not supply me with a return shipping label. This is ridiculous! I was not sent the item that was advertised so why I should I have to pay to return it! I feel this is a scam. Do not order from them!
Response from forweardtap.comOct 25, 2024
Dear Valued Customer, we regret any disruption in your experience. Kindly email your order number to [email protected], and we’ll ensure your issue is resolved swiftly. Joshua, Senior Director of Customer Support, www.forweardtap.com
Marcelo N.
Not reliable. I bought a product in may and we are in august and did not receive yet. The track information is wrong and whem i asked for the refund the company asked me to pay another value to send the product again, denying the refund.
Response from forweardtap.comSep 19, 2024
Dear Valued Customer, we regret any disruption in your experience. Kindly email your order number to [email protected], and we’ll ensure your issue is resolved swiftly. Joshua, Senior Director of Customer Support, www.forweardtap.com
IVOUTOU
Item not delivered. Have been refused a refund unless I pay their costs. Avoid!
Response from forweardtap.comSep 19, 2024
Dear Valued Customer, we regret any disruption in your experience. Kindly email your order number to [email protected], and we’ll ensure your issue is resolved swiftly. Joshua, Senior Director of Customer Support, www.forweardtap.com
Rodders C.
Dreadful I realised after making the order I had made a mistake. Poor quality,size chart is 2 sizes out I would imagine. I am 32 inch waist,I would think xxl in this companies chart. Overall I asked for cancellation of order immediately after ordering.They said they couldn't as the shipment has gone out. Complete rubbish.I will put it into disrepute in my card. Unless they accept returning and give me full refund.
Response from forweardtap.comSep 19, 2024
Dear Valued Customer, we regret any disruption in your experience. Kindly email your order number to [email protected], and we’ll ensure your issue is resolved swiftly. Joshua, Senior Director of Customer Support, www.forweardtap.com