Forward FundingReviews of forwardfunding.com

I strongly encourage other small business owners to carefully evaluate Forward Funding before proceeding. My experience with this company was extremely disappointing. First, I was concerned to discover multiple fees, including both an origination fee and a processing fee. Business owners should make sure they fully understand the total cost of financing and every fee before moving forward. Second, the application process dragged on for days, requiring my time, attention, and documentation, only for my application to ultimately be rejected based on reasoning that I found unreasonable and unsupported. What concerned me most was having my business ownership questioned without, in my view, a sound factual basis. I have served this country honorably in the U.S. Army for more than two decades, and integrity and accountability are values I take seriously. I am also fully capable of providing legitimate documentation regarding my business ownership. To have that questioned after investing significant time in their process was both surprising and frustrating. Lenders certainly have the right to approve or decline applications based on legitimate underwriting criteria. My issue is with how the process was handled, the fees presented, the time invested, and the explanation ultimately provided. Based on my personal experience, I cannot recommend Forward Funding. Small business owners should ask detailed questions about all fees, underwriting requirements, ownership verification, and approval criteria before investing significant time in the application process.

I had a very disappointing experience with Forward Funding. After signing up for their debt relief program, I changed my mind the next day because I no longer felt comfortable continuing and decided I wanted to handle my finances on my own. When I called to cancel, I was repeatedly transferred from one representative to another, and every person kept asking me the same questions even after I clearly stated multiple times that my decision was final. Eventually, I was transferred to a manager, and the experience became even worse. Instead of respecting my decision, he continued pressuring me to stay in the program and kept insisting on the same points over and over. His tone and voice became louder and more aggressive during the conversation, which made me feel extremely uncomfortable. I felt very harassed, belittled, and taken advantage of during a vulnerable situation. Instead of feeling helped, I was made to feel small for wanting to cancel. What upset me even more is that they deducted $444 from my account only two days after I signed the contract, despite no actual services being completed yet. I requested a refund, but the entire process felt stressful, unprofessional, and emotionally draining. Customers should be able to cancel a service without being pressured, intimidated, or made to feel guilty for their decision. Based on my experience, I would strongly encourage others to fully research and understand what they are signing up for before committing.

I reached out to Forward Funding today to help me with my Debt situation. I had the pleasure of speaking to Levi. Sayeh. Levi was so understanding of what I needed. He explained the program to me and how it worked in such a way I was able to understand. He answered all my questions to the fullest. I spoke to another person who is also great, however, because of Levi’s expertise and knowledge of the program. I made that decision to join. Thank you so much, Levi Shirley T.

I had a scheduled call with this company for the purpose of seeking a small personal loan. I was transferred to a man who said his name was Emilio. I explained that I'm involved in a debt settlement program with Level Financing. He launched into a blistering rebuke of Level with unspecified criticisms with the intent to prompt me to cancel my contract. I had no interest in that option, have a high opinion of Level and found extensive criticisms of Forward for predatory sales practices. Perhaps, Backwards would be a more appropriate name for this outfit.

I have had a great experience with Floyd and the customer service group. I highly recommend them.

Great customer service! They were able to answer all of my questions and were a big help.

Good customer service

Customer service is great! Never felt alone during this process. Always someone to answer any questions and always puts your mind at ease.