FormsPal Reviews | Read Customer Reviews of formspal.com

FormsPalReviews of formspal.com

3.079 reviews
Internet & Software
131 Continental Dr, Suite 305, Newark, Delaware

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FormsPal

About FormsPal

FormsPal is an online document and PDF management platform for creating, editing, filling, signing, and downloading legal and business forms. Launched in 2020, it turns paperwork that's usually slow and confusing into a quick, self-guided task.Our downloadable templates and step-by-step software guide each document from start to finish, with a library of 20,000+ fillable forms to start from. 📄 The PDF tools handle editing, filling, merging, splitting, converting, and plenty more, all right in the browser. ✏️ Need a signature? Sign your own and invite others too - done in minutes. Our collaboration features let you work on the same document together. 📝A lease, a power of attorney, or a quick one-off form - all of it gets done in one place.

FormsPal (formspal.com) has 79 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: formspal.com
Website: formspal.com
Category: Internet & Software
Location: Newark, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FormsPal reviews

Showing 38 reviews with 1 star · Clear filters

Janine
Apr 3, 2022
This company had been the absolute…
This company had been the absolute worst I have ever tried to deal with. I had opted for the 7 ay free trial and had nothing but problems trying to complete my order. They do not return their calls, nor do they respond to their messages! They just jerk you around until the 7 days are up so they can then charge you. False advertisement! So much time wasted! I cleared everything and got out.
Response from FormsPalSep 15, 2022
Hello Janine, thank you for your review. We are sorry that you didn't have the best experience with us. We offer multiple subscription options, including a monthly subscription with a 7-day free trial period that allows our customers to access our database of personal and business forms and templates as well as online document editing software through our website. There is no charge if the subscription is canceled within the 7-day free trial and we send multiple email reminders with the subscription and billing updates. There are also several ways to cancel your account during your free trial period: 1. In your account settings by clicking "Cancel Subscription" under your plan name. 2. By contacting our support via email. Should you require any further assistance, please contact our customer support team at [email protected].
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Delia H.
Sep 30, 2021
I bought a few paystubs and they…
I bought a few paystubs and they charged me $70+ extra without informing me on my order summary. Do not recommend.
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Sherri L.
Sep 11, 2021
Beware - no option to cancel during the free trial
Beware! They advertise a 7-day free trial, but if you try to cancel within that 7-day period, there won't be an option to do that. I logged on to my account and scoured the site, but they provide no option to cancel within the 7 days. I tried the online chat option and tried calling but received no response. After the regular monthly billing starts, then you'll be able to cancel but will then have to go through the process of disputing the charges with your credit card company.
Response from FormsPalSep 30, 2021
Hello Sherri, thank you for your review and sorry for not having the best experience with us. There are several ways to cancel your account during your free trial period: 1. In your account settings by clicking "Cancel Subscription" under your plan name. 2. By contacting our support via email. Please reach out to our support team if there's anything else we can help you with.
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Paul M.
Aug 7, 2021
Cannot cancel subscription. This is fraud.
I used this site today to generate a pdf. Didn't check the document in my rush to get the notary to sign the document. When we reached the notary we found that a word typed on the document was not complete when converted to pdf and printed out. But most oddly I got a message from PayPal that I am set up for automatic payment for $72/- recurring payments by this site. I went right away to the site to cancel my subscription and find that there is nowhere to cancel the website subscription. I plan to ask Amex to hold this transaction as a fraud transaction as this website does not give me the option to cancel as they should and have indicated i can. I have sent them a mail on their site regarding this issue. Let me see what they come back with. 30!09/21 You've taken almost 2 months to reply and I've already flagged your annual subscription charged to me as a fraudulent transaction to Amex. I'm not paying for a service I did hit use. Also the instructions you have given are also not true. I did not find anywhere on the website to cancel however hard I looked for it (I shouldn't have to) and no number to contact. Its disgusting how you indirectly force people to use your service.
Response from FormsPalSep 30, 2021
Hello Paul, thank you for your review and sorry for not having the best experience with us. There are several ways to cancel your account during your free trial period: 1. In your account settings by clicking "Cancel Subscription" under your plan name. 2. By contacting our support via email. Please reach out to our support team if there's anything else we can help you with.
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Robin J.
Jul 14, 2021
Despite using the 'Contact Us' link…
Despite using the 'Contact Us' link provided on their page and asking them to cancel my service during the trial period, I was still charged for a full year of service. They refuse to refund me, saying they have no record of my request to cancel. I will be filing with my credit card company.
Response from FormsPalJul 20, 2021
Hello Robin, Thank you for contacting us and sorry for not having the best experience with us. I have just double-cheked with the support team and we located your account. Our records indicate that the problem has already been solved and the refund was issued on July 16th. If we can be of any further assistance, please let us know here or reach out to us via our support mailbox ([email protected]). Thank you for bringing this to our attention and have a wonderful day!
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Gilles P.
May 27, 2021
Can't cancel trial subscirption
I needed a template for document. I created a free trial subscription to see how this website is compared to similar ones. I could not find a way to cancel my trial subscription and using the contact us page yielded no response.
Response from FormsPalMay 31, 2021
Hi Gilles, Mike here, founder & CEO of FormsPal.com. First and foremost, please accept my sincere apology for not having the best possible experience with our service. I have personally double checked with our customer support as well as logged in to all our inboxes myself and, unfortunately, I was unable to find any communication regarding your account. If you could clarify where and when you've messaged us, it would be extremely helpful (please send directly to [email protected]). Also we have located and cancelled your subscription to ensure that you won't be billed after your 7-day trial ends. Thank you for using formspal.com, your feedback is very valuable and helps us serve our customers better. Mike.
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