Forever StudiosReviews of foreverstudios.com

I am extremely disappointed with my experience with Forever Studios. I paid for the “Forever Gold HD” and “Exclusive HDR Upscaling” add‑on for 16 film reels. After receiving the final videos, it was immediately clear that the HDR enhancement did not work — many reels were very dark with no visible improvement. After researching the issue, I learned that HDR enhancement is not technically possible on underexposed film reels. Older film does not contain the dynamic‑range data required for HDR, and no software can create detail that was never captured. In other words, the HDR upgrade they sold me cannot function on this type of material. Because of this, I contacted Forever Studios to request a refund for the HDR charge. Below is the exact timeline of communication: My initial message to Forever Studios: I explained that HDR upscaling cannot work on underexposed film, that the results were extremely dark, and that the service they sold me was technically impossible. I requested a refund of $85.60 (the HDR charge for all 16 reels). Their response: “We’ve shared your message with our Project Manager and Owner… We will follow up with you as soon as possible.” No explanation. No answer. No timeline. Just a stall. My follow‑up: “It’s pretty straightforward — film reels can’t accommodate this, so the upsell was inappropriate.” No response. My next follow‑up: “Hello, I have asked several times for a direct answer and have not received one. HDR enhancement is not technically compatible with the type of film reels I submitted. Selling an upgrade that cannot function on this material is an inappropriate upsell. I am requesting a refund of $85.60 for the HDR charge. Please process this refund or provide a clear confirmation of when it will be issued.” Still no response. Phone call: I called and was told they would “follow up with the technicians to see what went wrong.” Nothing “went wrong” — HDR enhancement simply cannot be applied to this type of film. They have not followed up since. Summary: • They sold me an enhancement that is not technically possible for film reels. • I provided detailed explanations and multiple follow‑ups. • They acknowledged my messages but never provided a real answer. • They have ignored my refund request entirely, and it is only for the additional $5.00 + tax per reel ($85.60 total). This is not acceptable customer service, and it is misleading to sell an HDR enhancement for material that cannot support it. I hope this review helps others avoid the same experience.

I made an online order on 01/19/2026 for transferring one VHS tape into digital file (I even paid extra $5 for gold enhancement). It took more than two weeks to receive and return the shipping box from and back to Foreverstudios (02/03). I waited for another 18 days (02/21) before receiving the finished by downloading from the cloud. Despite the long waiting, the result of the tape transfer is horrible: a blue screen appears every 5-10 seconds that makes the video unwatchable. After receiving my tape back from Foreverstudios, I brought it to a local shop to check if it is my VHS tape at fault, but it's not. The tape plays fine and video/sound quality is pretty good, so I let the shop to do the digital transfer for me. I received the digital transferred file within a week and the quality is more than satisfactory. The new file is 5 giga bytes in size, while the one did by Foreverstudios is a little more than 1 gigabytes. I made a formal complaint to Foreverstudios and asked for a refund, but got no response. I'm really disappointed with Foreverstudios, wasting time and monry.

Hi I’m not sure where to begin. First of all I took my mothers albums in to make into dvds as a surprise for her as she is 91 and used to be a singer. This has been a total nightmare….. something so exciting turning into a nightmare I returned 11 dvds that were doubles and triples some of which I kept. I dropped off all albums and 2 cassette tapes one of which was never copied so I had to take back the cassette (that is ). I finally received it back and that is fine ….the others not so much….everytime I call for the owner he is either out of town in a meeting or the final one was he was at his sons I think game and couldn’t talk, but her burnt up my phone with texts which I still have….he never returns calls maybe one time. I will say that the mgr is excellent and I would definitely give him five stars, but his hands are tied. I finally yesterday had to block the owner, because he is unreasonable and blowing up my cell I only went there because of the rating.I will say that they copied dvd movies also and that went smooth, but this…. no way its been months I actually ordered the movies before the albums…I just want my money back for the doubles and triples that is all