ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux reviews

Showing 122 reviews with 1 star · Clear filters

José López S.
Dec 29, 2025
The delivery times indicated are not accurate.
I selected a cologne from the website with standard shipping, which said it would take between 3 and 6 days, and the estimated delivery date will ultimately be almost two weeks. Therefore, I am completely dissatisfied with the information they provide about shipping.
Response from ForeverLuxFeb 11, 2026
Hi Jose, Thank you for your feedback. We’re sorry to hear that your delivery timeframe did not meet expectations. Shipping times can occasionally vary due to carrier delays, and we are always working to improve delivery transparency for our customers. If you still have any concerns, you are always welcome to contact [email protected] . We appreciate you sharing your experience.
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des7
Dec 17, 2025
Sent me a wrong, cheaper perfume. Agent on live chat is so rude
Foreverlux sent me a wrong, cheaper perfume. To fix it, they offered me to keep the wrong product with discount 10% which I refused. My original order was more expensive than the one they sent me. I asked for a return label, but they didn't respond to it. So I went to live chat asking for help, the agent on live chat got mad at me and wrote me with caps lock. I had to dispute it to my bank just to get a return label. This was my first and last time to ever buy from this company.
Response from ForeverLuxFeb 11, 2026
Hi Des, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience, as this is not the level of service we aim to provide. While this review is from some time ago, we still take concerns like this seriously and use feedback like yours to improve our processes and customer experience. If you still have any outstanding concerns, you are always welcome to contact [email protected] . We appreciate you sharing your experience.
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Alex
Dec 6, 2025
Order
Ask before ordering perfume; it matches the picture. I've encountered a repair where the picture showed one perfume, but they sent a different one
Response from ForeverLuxFeb 11, 2026
Hi Alex, Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. We work hard to ensure product listings and images are accurate and appreciate feedback like this as it helps us continue improving. If you ever need assistance, you are always welcome to contact [email protected] . Thank you for sharing your experience.
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Frederick Del V.
Nov 2, 2025
Me enviaron un perfume que no era el
Me enviaron un perfume que no era el Que compre.
Response from ForeverLuxFeb 11, 2026
Hola Frederick, Lamentamos saber que tu experiencia no cumplió con tus expectativas. Agradecemos que hayas compartido tu opinión. Siempre trabajamos para mejorar la precisión de los pedidos y la experiencia del cliente. Si alguna vez necesitas asistencia, puedes contactarnos en [email protected] . Gracias por compartir tu experiencia.
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BLANCA JEANETH A.
Oct 31, 2025
I never received my package
I never received my package. It's been over a month and I haven't received a response to my last claim, which included a letter from the post office stating that the package wasn't delivered to my address. I've escalated the case again directly to PayPal.
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Juan Guilamo D.
Oct 27, 2025
Mala experiencia
Mala experiencia, me enviaron un perfume abierto, con el dispensador dañando y sin su envoltura de fabrica, le reclamé y la oferta que me hicieron para devolver el perfume me salía 3 veces más caro.
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Marco A.
Oct 17, 2025
Shipping constantly takes around 2…
Shipping constantly takes around 2 weeks to arrive when it said it would only be a few days
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Nelson B.
Oct 17, 2025
Awful
Awful, are the worst company of PARFUMS in the world
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