ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux Reviews | Read Customer Reviews of foreverlux.com

ForeverLux reviews

Showing 122 reviews with 1 star · Clear filters

Alan E.
Jul 1, 2026
Very bad experience.
Very bad experience.. i have order of 177$ miss for the carier the use.. and this company no wanna help with problem… becareful.. don’t waste your money here!!
Response from ForeverLuxJul 2, 2026
Hi Alan, We're sorry to hear about your experience and understand how frustrating it can be when a delivery does not go as expected. We regret that this situation left you disappointed and appreciate you taking the time to share your feedback. Your comments will be reviewed as we continue working to improve our customer experience.
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Cesar
Jun 16, 2026
El producto no tengo queja
El producto no tengo queja, lo que no me gustó fue el empaque contenía comida y la caja llena fe hormigas llego a mi correspondencia, malisima la experiencia.
Response from ForeverLuxJun 17, 2026
Hola Cesar, Nos alegra saber que quedaste satisfecho con el producto, pero lamentamos mucho escuchar sobre las condiciones en las que llegó el paquete. Entendemos lo desagradable que debió haber sido recibir un envío en esas condiciones y agradecemos que nos lo hayas informado. Tomamos muy en serio este tipo de comentarios y los compartiremos con nuestro equipo para ayudar a mejorar la experiencia de nuestros clientes. Gracias por tu opinión y por elegir ForeverLux.
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Shahid I.
Jun 15, 2026
Shipping time take too long
Shipping time take too long, I bought some product from the seller via eBay and the shipping time was great.
Response from ForeverLuxJun 16, 2026
Hi Shahid, Thank you for your feedback. We're sorry to hear that the shipping time did not meet your expectations. We understand how important timely delivery is and appreciate you sharing your experience. Your comments help us continue improving the customer experience at ForeverLux.
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Sarah L.
Jun 14, 2026
Foreverluv are scammers
I ordered a birthday gift for my husband. The tracking # showed two different delivery dates and said it was scanned out for delivery after it was delivered on both. Foreverluv refused to resend it or give give me a refund. There last response to me was, "We can Only issue a refund for a package returned back to us declared lost by shipping company, it's not the case with your order. " They told me to contact Walmart. Notice the capital O. They disregarded the fact that the tracking information was faulty and that I checked the mailbox, my front door, and the post office. The only response they gave me was, "Message received." This is my 2nd review on this website due to their pathetic response on the 1st review. Thankfully Walmart gave me a refund and this scam company was flagged for review. Beware they are scammers. Don't buy from Foreverluv!!!! Unless you like paying for something you will never receive with no refund on their part. Sadly this was supposed to be my husband's birthday gift. He even picked it out. Thanks for nothing Foreverluv.
Response from ForeverLuxJun 14, 2026
Hi Sarah, We're sorry to hear that you remain disappointed with your experience. We understand how frustrating it can be when an order does not arrive as expected, especially when it was intended to be a birthday gift. While we regret that we were unable to meet your expectations in this situation, we appreciate you taking the time to share your feedback. Comments like yours are reviewed internally as we continue to evaluate and improve our customer experience.
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Ricardo Q.
Jun 5, 2026
I purchased 2 orders both of which went…
I purchased 2 orders both of which went to the incorrect address, even though I clicked the shipping address to the correct address .. Both times, upon checking the confirmation, I noticed it was not the address that I had chosen. I emailed about the problem and was told it wasn't your fault it was mine and they can't or won't do anything to rectify the order. Re: This is the exact same email address that you wanted me to email with my order number because I gave y'all a negative review ... I am not going to take my negative review down ever . You were very unhelpful, and I will leave that publicly for everyone to see. You should have morals before it's made public not just after to try and use damage control
Response from ForeverLuxJun 7, 2026
Hi Ricardo, We're sorry to hear about your experience and understand how frustrating it must have been to encounter issues with the shipping address on multiple orders. We would appreciate the opportunity to review this matter further. Please reach out to our customer service team at [email protected] and mention this Trustpilot review, along with your order details, so we can take another look at your case. Thank you for bringing this to our attention.
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Vitaly L.
May 14, 2026
Experience was terrible
Experience was terrible, they sale not original perfume as original, the box was resealed and I think the perfume was refilled, they steel owed money for shipping about $30. Definitely not recommended, stay away.
Response from ForeverLuxMay 15, 2026
Hi Vitaly, We’re sorry to hear about your experience and understand your frustration regarding your order and shipping concerns. This is not the experience we want for our customers. We would like the opportunity to review your case further. Please reach out to our customer service team at [email protected] and mention this Trustpilot review, along with your order details, so we can look into this matter again. Thank you for bringing this to our attention.
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Erick Eduardo Fernández R.
May 14, 2026
In my last purchase
In my last purchase, when I opened the box upon arrival, I noticed that some products were missing, and they didn't offer a solution.
Response from ForeverLuxMay 15, 2026
Hi Erick, We’re very sorry to hear about your experience and understand how frustrating it must have been to receive an order with missing items. We would like the opportunity to review this further. Please reach out to our customer service team at [email protected] and mention this Trustpilot review, along with your order details, so we can take another look at your case. Thank you for bringing this to our attention.
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Brandon T.
May 14, 2026
I had a 50 dollar credit and it…
I had a 50 dollar credit and it disappeared, I made a complaint 4 different times, no response.
Response from ForeverLuxMay 15, 2026
Hi Brandon, We’re sorry to hear about your experience and understand how frustrating it must be to feel your concerns were not addressed. We would like the opportunity to review this further. Please reach out to our customer service team at [email protected] and mention this Trustpilot review, along with any relevant order or credit information, so we can look into this for you. Thank you for bringing this to our attention.
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