I am very disappointed with new version of peeling gel.The old peeling gel was so much better. Better consistency better smell and work better. I use to think this was best peeling gel on the market not anymore so disappointed.
RP
R P.
In short and I am dissatisfied !!!
DÉTECTER LA LANGUEFRANÇAISANGLAISARABE
ANGLAISFRANÇAISARABE
1055/5000
I am Canadian and I bought your BRILLANCE product (LUXURIOUS BODY BUTTER) .... the EXTERIOR appearance is the same except that the product inside has been changed.
You changed the formula of the cream which is not the same as I bought during my stay in Las Vegas ... neither the touch nor the scent ...
In short and I am dissatisfied and more its cost about $ 40 to have it delivered the two containers and now I want to return but it seems super difficult in addition I have $$$ again ... so I pay $ 80 to receive and return the product ... worth $ 100
I am really not satisfied why not mark on your site NEW FORMULA .... the composition has been changed on this product that it is not the same thing. The proof I have a jar and I can compare the two.
Also on your website impossible to go to my account because when I want to write my email and my code to enter everything STAYS IN CAPS .... so impossible to load me ??? WHY .... ??
Thank you
R Perron
Response from Forever Flawless Enterprises, LLC.May 14, 2020
Hello,
Sorry to get your complaint.
We are the head office of Forever Flawless and you can reach us at [email protected]
I dont think you tried as we dont have any contact from you. Going out and give 1 star without even contacting us first is strange.
We did change formulas to the body butter and some other items over 12 months ago. We know the new formula is better as far as quality and we also think it is better as far as fragrance, texture etc but that is subjective.
Also - please indicate where you purchase the products? From us or from a retailer.
I would gladly let you have some of the older ones if we had them but we dont. We like our new and improved body butter as it is, though we completely understand why some people like the previous version.
If you contact us direct and we know where you purchased the body butter we may be able to assist.
We would also appreciate if you contact us direct at [email protected] and change this review.
Thanks,
DI
Dolores I.
DO NOT BUY THIS PRODUCT !!!
DO NOT BUY THIS PRODUCT !!!! This is a big scam. I purchased this product in Sarasota,FL at the Town Center Mall, January 2020. I paid $300.00 he told me it would last 2 years and it has only been 2 months and it is gone. Not only that, IT DOES NOT WORK. Do yourself a favor and run when they try to approach you. It does not even deserve 1 star but I had no choice to get started with my review.
MD
Mina De V.
I am answering the review from Danielle…
I am answering the review from Danielle below. I feel absolutely the same way. About several years ago I walked into this store and the salesperson applied a serum on my eyes which worked immediately and I could see the difference between the eye where he applied the product and the eye where he did not. Although I did not buy it that time, this February I decided to go and buy it because it had worked. However, the product that I bought does nothing. It just tightens my skin temporarily. I believe their testers and what they sell are not the same. I can't believe I got swindled, actually I used the diamond infused facial peeing gel and what they refer as dead skin got stuck on my little thin hairs on my face and I could not wash them off fast enough and they seem to have integrated to my cheeks and I now have blotched skin. For people reading this review invest your money in Lancome products, they are a fraction of the cost of this scam products and are authentic and backed by professionals as well as sold in renowned stores, and not in franchised stores like this Forever flawed….
Response from Forever Flawless Enterprises, LLC.Mar 3, 2020
Hello Mina!
Thank you for your feedback. Our 24k Instant Tightening Complex offers temporary tightening effects in the beginning. Over time the effects do last longer and include a reduction in fine lines and wrinkles. There are many different companies out there that manufacture similar products. Some Forever Flawless stores may also carry different brands. I assure you that you were not swindled. The peeling gel can get stuck in fine hair as we do not recommend using it anywhere near hair. Please contact our customer service department at 470-545-3577. We would like to offer you a fantastic discount and try to win you back as one of our many satisfied customers.
Thank you,
Forever Flawless Enterprises
Customer Service
SZ
SERGEY Z.
Malfunctioning tube
My husband bought it for me during vacation on St.Maarteen island in December last year. The sales person at the store was super friendly and went above and beyond to sell the product. Well, I can't say much more because the pump doesn't work.It either broken spring or its fake. Nothing is coming out of the tube no meter how much we tried. I even took it to the cosmetics department at the mall but even specialists who work with product like Lancome or Clinique couldn't help.
Money were just thrown out.
Response from Forever Flawless Enterprises, LLC.Feb 17, 2020
Hello Sergey,
Thank you for your purchase and sincerely apologize for any issues with it. If you can please contact us directly at 470-545-3577 Customer Service, we would be more than happy to assist you.
Thank you,
Customer Service
Forever Flawless
JN
Jakki N.
I paid $1500 for a Paragon cooling and…
I paid $1500 for a Paragon cooling and warming appliance from a Forever Flawless store in the MGM Grand in Las Vegas. Also several hundred dollars on FF lotions, masks & serums. The Paragon came with a Lifetime Warranty so I felt confident in my purchase. I saved my manual, instructions and all receipts. Now my Paragon beauty appliance does not work. I contacted Forever Flawless directly and was told they will not honor my warranty because they no longer manufacture the product. They referred me to the store at the MGM. That number goes directly to a recorded message from which no one returns my call. Don't give money to these grifters. They don't stand behind their very pricey product.
KT
Kim T.
Very bad staff
Very bad staff. I bought the eye stuff. , did not even leave the store and they said no money back. A guy put stuff on my face for about 25 minutes and had my legs locked in his. I was so grossed out by him touching me with no gloves The face stuff was like 3500! What a joke. He eventually gave me my money back. Then he said I will charge you for the facial. I was like excuse me. No. He also spit on my face by accident twice. I wanted to puke I
Response from Forever Flawless Enterprises, LLC.Jan 30, 2020
Hello Kim,
Thank you for your feedback. We are the manufacturer and distributor of the Forever Flawless brand of product. Each location is an independently owned and operated, 3rd party business and sincerely apologize for your experience. If you would be so kindly as to contact our customer service department at 470-545-3577 or send us an email at [email protected] with the name of the location where this happened so we can address it with that locations owner, we would greatly appreciate it.
Thank you,
Customer Service
KA
Karen
I do not recommend these products
I do not recommend these products. I went to Sarasota Florida and they were in UPC Mall. I paid these people $4,000 with a promise they would get rid of wrinkles and showed me a picture of what it would have looked like. After a year, my skin has no improvement. They have a small sign that says NO REFUNDS. If you have $4,000 to donate, give to a charity. I am totally disgusted.
Response from Forever Flawless Enterprises, LLC.Jan 15, 2020
Hello Karen! We truly appreciate your feedback and are sad to hear the products did not work for you as hoped. There are many factors at play when it comes to skincare. So many things affect the skin such as smoking, dehydration, medications, diet, sweating, UV exposure, topical treatments, mental stress, environmental toxins, weather/season, etc. there is no way to guarantee everyone's results will be the same but can safely say, your skin has changed. Our products are formulated to help combat these affects but some things are beyond our control. Keep going with a good skincare regimen no matter what products you decide to use.
Thank you,
Customer Service
Forever Flawless Enterprise