FOOTLVReviews of footlv.store

Response from FOOTLVJun 8, 2025

We’re sorry to hear about your experience and thank you for your feedback. First, we want to clarify a few important points for you and anyone reading this: 1. We are a verified, legitimate business with over 90+ verified customer reviews on Judge.me, which you can view here: https://judge.me/reviews/stores/footlv.store 2. Please note that our official support is only provided via email. Our Instagram account is run by content creators, not our support staff, and they do not have access to order systems or private information. 3. Your order was processed and shipped within the timeframe outlined at checkout and in the email confirmation — processing within 5–6 days and delivery estimated at 7–15 days. Unfortunately, we are not responsible for delays caused by your local delivery company, and this is clearly stated in our policies. 4. Based on the tracking, your order is due to arrive this week. You can also reach your local delivery company in Romania at +40 21 311 7805 for updates. 5. Our support team offered you a free replacement shirt as a goodwill gesture — this was ignored. 6. We also offered you a refund, which was not accepted or acknowledged by you. 7. Your claim that our staff was impolite is inaccurate — all our support members are verified through Shopify, and communication is monitored to meet strict professional standards. We’ve checked the messages, and our team remained polite throughout. – Because your review contains false accusations and doesn’t reflect our actual service or policies, we will flag it as misinformation. FOOTLV Support Team