FonallyReviews of fonally.com

My order was delayed so I contacted the company. They asked me if I would like to cancel. I told them yes. The product would not arrive in time for me to use it. Then they sent it anyway and charged me and now refuse to pay to send it back. They sent me an address of some guy's condo and told me to pay to mail it back. Terrible customer service and very sketchy "company".

And then don't order anything from them. I ordered three phone cases. It's now four weeks later and they still haven't arrived, I have no reason to think they ever will and I can't get customer service to respond or refund my money. TOTAL SCAM!

Terrible experience. Look elsewhere to buy. The case didn’t fit on my phone, and also looked nothing like the description. When I tried to return it they told me they couldn’t because it was from an international location. I could send the $7 for a replacement. Ridiculous.

SCAM‼️‼️‼️‼️‼️‼️‼️‼️I honestly wouldn’t even give them a rating I bought two phones cases worth $45+ and never received them. When I tried to reach out to them for a refund for a phone sent to the wrong address, they were rude and they said they “don’t send refunds because a customer made a mistake.” Terrible customer service! Do not purchase from this fake company!

Ordered an iPhone 14 pro case, arrived on time after 10 days of use a bubble appeared. Emailed Fonally and “Sarah” said to send $7 via PayPal for a new case. However, I want a full refund I don’t want another shoddy case. I replied back and I have been ghosted. Do NOT purchase from Fonally.

The phone case arrived 14 days after the order. It was shipped directly from China, without tracking. The case didn't match the description and I was asked to pay shipping it back to Canada, which costs 15 USD. Fonally doesn't seem to have control over products and service.

I ordered three phone cases for pro max 13 on October 15th 2022 it’s now November 9th no phone case no response from my email or phone calls made this is ridiculous they aught to be ashamed of there selves I paid $49.00 and haven’t received nothing I don’t care where it’s coming from at least respond to your paying customer with some sort of response they suck big time I wouldn’t recommend them Point blank period order at your own risk upset customer

Shipping times are wrong, say things are delivered when they haven’t even shipped. I had an issue with the item I received (I received the wrong item). Customer service just stopped responding despite 5 follow ups. Forced to dispute the transaction with my cc. Buy elsewear.