Jenna
Scammers!
Did a 7 day free trial but then 72p gets taken from my account, few days later £37.02. Emailed them, it bounced back, sent another, no response. Got my bank to block the payment, got a new card and I've woken this morning to another £37.02 being taken from my account. You cannot cancel anything with them through app store, bank, or website, only an email address on their site that doesn't work. Will be reporting them today.
Response from FollowscopeSep 4, 2026
Hi Jenna, We’re sorry to hear about your experience. Customer satisfaction is important to us, and we’d love the chance to make things right. Please contact us at [email protected], and we’ll do our best to help. Our support team responds to every request and is always happy to help resolve any issue as quickly as possible. Thank you. Best Regards, Customer Support


