FollowbestReviews of followbest.com

Placed an order 10 days ago, made payment straight away, status of my order remains as "awaiting shipment". Send 2 emails requesting information/clarification, they don't even bother to answer... Very bad customer service, will give them a few more days to respond, otherwise will cancel order and try to get my money back. --------------- Made another order at followbest, paid straight away, and service here is even worse... Ordered product 2 weeks ago, status still remains as "awaiting shipment". I asked them a week ago about the unchanged status, and 2 days later I received their reply that my item would be shipped that day. Now, another week later, still no change in status and again no reply to my inquiry... Very disappointed with their customer service, needs a lot of improvement. I deal frequently with smaller companies on the internet, which deliver perfect service and keep their customers up to date with every step of the way, even send information if there is a delay.