Matthew C.
This company could care less about…
This company could care less about deadlines, accuracy or service levels. They leave everything to be desired.
Finance of America Commercial is a division of Finance of America Mortgage LLC | Equal Housing Opportunity | NMLS ID #1071 (www.nmlsconsumeraccess.org) | 1 West Elm Street, First Floor, Conshohocken, PA 19428 | (800) 227-8107 | AZ Mortgage Banker License BK #0910184 | Loans made or arranged pursuant to a California Finance Lenders Law license | Finance of America Commercial only makes mortgage loans for business purposes.
Finance of America Commercial (foacommercial.com) has 10 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Matthew C.
This company could care less about deadlines, accuracy or service levels. They leave everything to be desired.
Lee Grayson Builders, L.
There are other legitimate lenders out there, please do not fall into the trap we did with this company. They will promise you ideal numbers to get you to the signing table then the numbers were a little "off". We signed anyway because we were already underway with construction and were hoping for the best. We should have listened to our gut and walked away immediately. We lost roughly $24k into closing costs and other "hidden" costs they were not transparent about and we didn't find out until we were already in the middle of construction draws. They are shaddy, fees do not make sense, and the draw process is one of the worst I've ever encountered in my professional career.
Todd W.
I'm a flipper. This lender is in a death spiral. Stay clear of FACO (Finance of America). You will waste time and money - too many other great lenders out there like Dominion and Nvestor.
Peter C.
I have done a number of projects with various private money lenders including Finance of America Commercial. Since I've used them about a dozen or so times here is my experience. They have put me on an island a number of times. One example is when they issued me a Clear to Close on a deal and suddenly the day before closing advised me that they are no longer lending in IL due to covid. I had to frantically search for another Private money lender at the 11th hour and almost lost a deal that ended up being a home run. Other situations that basically left me up a creek was when they changed their requirements for draws to be released, and most recently decided they will not release draws that were escrowed because of delays for the project. The delays in this case were due to an eviction on a property (which they knew because no access was given during underwriting and occupancy status was known. There is significant turnover within the firm which causes you to get handed off from one Loan officer to another. This company is NOT a Loan Partner but feels more like a Loan shark. There are plenty of lenders that can get deals done faster, smoother, cheaper, easier, and without the headaches. STAY AWAY.
JOSE B.
This company is racist . There was no reason for them to deny loan they put up so many road blocks from the beginning . The only reason they denied loan was because of our last name .I will be seeking legal help
Cenesdelavega
This company led us on for three months after we chose them over another company. During this time, they left us hanging often, providing no info on dates, deadlines and further documents required. At the last minute, when their own deadline for completion of the paperwork and funds dispersal had long since passed and we were thinking of cancelling the whole thing, they came up with an extra $4K dollar "expedited" fee to complete an international background check by one of their "exclusive" vendors or our funds would have been delayed for even longer. A $300 FedEx fee was also charged for document return, but the label only provided for a slow one week, $70 service, so that was another small ripoff that left a terrible taste in our mouths. AVOID this company!
Josephine T.
This financial / mortgage company is the worst of the worst . They put the client in a roller coaster with endless paperwork and multiple revisions at their own whim . Unprofessional, very poor customer service, unethical and no regard for the customer’s endless chasing of the employees in order to get the next thing done . These people are very cruel as they take advantage of peoples’ desperation specially with the covid 19 . Time and effort cannot be paid -