Antony M.
This is the first review I have written…
This is the first review I have written off my own back, and for good reason - these guys are absolute COWBOYS!! where do I start... The live chat is run by people who must glance at your queries and chose to answer them as vaguely as possible. I took over a week to get my credentials after paying a fee, I was also given someone else's credentials along with my own. After submitting my form for completion of phase 1 it took 2 weeks for a response only to be told that I had to reach 10%. I had reached circa 11% at time of submission and subsequently fell down to over 9%. The rules do not state that you have to remain at 10% or over to pass only that you have to hit it, which I can clearly demonstrate by the new metric function they have. That leads me onto the most recent issue. I thought the metrics function they have was really good however, after now reaching 19% in profit I have stated I failed my max daily loss of 5% by 29 cents - limit being $273. the losing trade in question was only a $100 loss on a BTC trade. I checked to see if there was any commission costs etc for BTC but there isn't from what I can tell, only a big spread. So please run a mile from these people!!!